"Marketing one way Delivered another"2.5 starson by techygrma
Pros: Pretty fast, nice video
Cons: 64 bit OS not supported by Dell, poor support
Summary: Sorry, I find this machine a bitter disappointment. After reading the user manual we decided to upgrade memory per specs. Had to take it back as Dell insisted they would void the warranty. Then we bought Dell memory to boost system to 4 gig to find that we could only achieve 2.5 gig. Tried to exercise the option for our free Vista to be told it expired on March 31. Alas we ask to purchase from Dell the 64 bit version of Vista or XP to be told that this OS is not supported by Dell and they refused to sell it to me. I ask you, what is the good of a 64 bit processor if you cannot run the OS to take advantage of it? Tried to get technical support to help get more than 2.5 gig from the 4 gig installed...and guess what we were told? You got it, get the 64 bit OS installed. All along we had some blue screen issues. Went to a local store and bought Vista Ultimate 32 bit and 64 bit. Love Vista, easy to install 32 bit version...still only 2.5 gig. Diagnostics are still running 18 hours later due to another blue screen stop error complete with crash log. This blue screen appeared sometime in the middle of the night with everyone sleeping. Gremlins I guess. The Vista 64 bit will not install, it needs a clean wipe of the drive...but cannot get that far because of blue screen stop errors. I have always been a proponent of Dells but I will never buy another one built on the Dimension platform and will probably never buy another Dell for the home based on the Dell limitations placed on their support staff.