- Average user rating:
- My rating: 0 stars
Full user review
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1.0 stars
"DO NOT BUY THIS-TOO MANY BUGS!!!"
Pros: Looks good
Cons: Faulty Craftsmenship - poor attention to detail.
Summary: I ordered this computer and was hoping for a real good experience ? what I got was a total nightmare. The first unit arrived in 1 week and immediately after setting it up ? I realized it had a problem ? the screen would blink on and off every 10-20 minutes. After several calls to Dell (customer reps in India are nice but impossible to understand) it was determined that they would send me a new unit. They wanted to first send a repairman but I firmly held my ground that this was a brand new unit ? and I wanted what I paid for. So, second unit arrives ? again, right out of the box the speakers are making an annoying buzzing sound ? as if they were not shielded correctly. By now, I was completely frustrated and demanded that I return the second unit for a full refund. Again, after 2 hour long calls to Dell they agreed - and it has also have been shipped back. Hopefully Dell will credit my account and I can forget all about them and this horrible experience. This is a new unit for Dell and I don?t think they worked out all the bugs. I?m now a proud owner of a 24 inch Imac ? looks like Dell is a perfect advertisement for Apple. Do yourself a favor and avoid this ? you won?t have the regrets I did.
