"Don't buy."on by dee_thoms
Pros Nice specifications
Cons Very poor customer support
Summary Like most of the reviewers, I was tempted by the specs on the computer and the form factor of an All-In-One. I bought the $2,699 ($3,000) version. Received it quickly in two days, set it up with the user accounts, watched it lock on the Dell screen after the first reboot. That was a Tuesday. After many hours on hold and talking to ineffective customer support, I tried to get an exchange the following Tuesday. The support person informed me that my problem history was not significant enough to approve an exchange. The advise was to return the broken one and purchase another. While the advice was dumb, I did it anyway. The new one came and would not boot up after the first reboot. Technical support is now sending me a Windows 8 disk so that the operating system can be restored.
Since I have an IT background, I decided to troubleshoot the problem some myself. I normally don't like to do that when I purchase an off the shelf product. I am paying the premium price so I don't have to do this sort of troubleshooting. Anyway, I decided to try since this was the second computer in two weeks. The short version is that both machines have disk related problems. One was a disk boot partition failure and the other was a SSD caching failure.
I'm now $6k in the hole to Dell. I have two beautiful paper weights. Along with an ever growing disgust for Dell.
speedy off and on
Cons a chance you may get a defective machine
Summary Bought from MS Store...first computer started in store was in operative.
Second box opened in store had functional computer which I like a lot.
Note one review here and some on Amazon had problems with faulty computers and a hassle to return at least the inconvenience of shipping.
Suggest buying from dealer who can check in store the computer is not dead on arrival and avoid hassles.
Pros Great screen
Great touch screen
Cons Tech support is the worst! When you spend over 13hrs on the phone with them and the problem doesn't get solved thats bad! Had several issues with software and hardware! They ended up making the problem worse.
Summary I've had three dells prior to this one but this did me in! NEVER AGAIN!!!
Cons nothing so far
Summary great all in one piece. Its fast and looks amazing on my desk.
Pros 2560 x 1440 Display (WOW!)
GREAT touch screen
Cons Windows 8 is still in it's infancy, so it can be a little frustrating (Will get better in time)
Summary I would recommend this to anyone looking for an All In One.