"Beware: Random Shut Downs!"1.0 starson by nogoalz
Pros: Starts out as a beast of a machine. Runs great for 3-4 months. A lot of computer for the money!
Cons: Begins to randomly shut down. Will only run for a maximum of 30 minutes at a time
Summary: The random shutdown problem is a widely known issue with this computer however Gateway refuses to acknowledge it. It is well documented on dozens of websites and forums as well as Gateways own site. I have spent the last week on the phone and chat with Gateway reps in India trying to troubleshoot the problem. They now want me ship my computer to TX for additional troubleshooting. In addition, they advised me to backup my computer before shipping as the repair facility would likely return my machine to factory specs. Duh, I can't get the computer to run for more than 20-30 minutes so how am I supposed to do a backup. Why can't Gateway just admit that this machine has a major design flaw and authorize repair facilities to install case fans to correct the problem? I'll be calling Best Buy today to see about having a fan installed, at my expense!