Pros Very fast for the price.
Cons Eject button requires too much force to push. Machine runs very hot. Broke after 10 months. Gateway customer svc offensively bad.
Summary Completely crashed, rendering inoperable, after 10 months. Paid to ship for warranty repair. Rec'd back, and crashed again after about 3 hours of use. Sent for warranty repair again. Rec'd back, and crashed again after about 30 hours of use.
Warranty now expired, so they will not take my calls at customer support (phone support is apparently only for warranty customers). Been battling over emails for either a refund or a replacement. Buyer beware.
Pros Good specfications on paper
Cons Doesn't work as advertised, known device conflicts remain unaddressed, poorly tested, lack of support
Summary This model is like several of the Vista based machines from Acer. It is getting bad reviews on the Gateway website and elsewhere.
It loses detection of the DVD/CD drive. I cannot figure out what exactly is wrong, neither can the support people at Gateway, Intel or Microsoft. Some "fixes" bring the drive back temporarily, then it goes missing again. It disappears, reappears any old time (not just on boot). When not detected, it is not detected by bios, device manager, or anywhere.
Changing the registry settings doesn't work. Reinstalling the machine (reformatting the HDD) does not work. Deleting the hd video adapter doesn't work. The last item I tried because the monitor was also flickering off randomly for me, so I thought that the conflict might be there. I also tried (without any of these working) reinstalling all device drivers. Reintalling chipset drivers and firmware for everything I could find. I changed my ACHI to IDE -- that made the whole machine behave as if dead--I think it couldn't detect the HDD then but not sure. I switched the boot order and put the optical drive first, HDD second. That also didn't work.
Gateway support(in indian) was not able to help me, and simply repeated over and over in poor English that they understand I am frustrated (well, no I'm not frustrated. I'm a little angry to have been sold something that doesn't work as advertised, but i'm not frustrated with you, support people.).
If you plan to rely on the dvd player do not buy this machine. I personally think they should stop selling it. It's a known bug, all the partners in making the machine do know about it and offer "fixes" on their sites (none of which seem to work permanently). The vairous component comapnies need to get together and fixt the core porlbem before selling any more desktops with non-functional drives. Or just stop selling DVD drives on the machines at all, if they are not capable of fixing the problem. Then, I would not expect to be able to burn a photo CD for example for the grandparents....
It isn't worththe cost or time to send it back for replacement. But, be advised -- the machine has conflicts right out tof the box. Probalbly software conflicts. And no one has a real solutions for them.
Pros Great performance! Super specs. Cnet Editors Choice
Cons DVD/CD drive eject button failed to actuate.
Summary Returned to retailer where purchased for warranty repair. After a 12 week wait Gateway determined it not repairable and offered to replace it (NOT WITH A GATEWAY PRODUCT) with a HP P6520f which has an AMD chip set and specs are less than on the SX2840-01.
"Looking to get one"on by naaronne
Pros Great bang for the buck
Cons power consumption.
Summary Just a point of clarification, the core i3 is NOT a quad core chip, it is only dual core.
Have seen many review and a lot people seem to be under the impression that this is a quad core.
Pros It's very fast, compact and comes with a ton of stuff for very little $. I'm expecting quite a bit.
It's also EXTREMELY quite, albeit I havn't really got it humming yet with applications or games.
Cons I did not like the quality of the Video out of the HDMI paired paired with the TV I have. Maybe it has something to do with interlaced vs progressive.
It does not handle small diameter CD's at all. I had to lay it on it's side to get it to work.
Summary I'm expecting a lot. Like I said above, So far so good.
did not like the quality of the Video out of the HDMI paired paired with the TV I have. This is regardless of the resolution setting.
Maybe it has something to do with interlaced vs progressive. Not sure. Looks like I might have to get yet ANOTHER TV.
The max reccomended resolution for my samsung 32 inch LCD (720p) is 1280 x 768. For some reason it looks better through the VGA port then the HDMI.
For now, I'm using the VGA port.
The only other thing that bugs me is it does not handle small diameter CD's at all. I had to lay it on it's side to get it to work.
It turms out this was the first disc I put in the PC. It had my wifi driver on it. The disc fell down into the PC and it was fun getting it out. I suppose this happens with other upright DVD/Cd players. Not sure. his is my first one.
I'll update this when I get another TV to try it out on.