Pros Given QC problems before we started even using computer, not sure there are many pros - need to wait and see if it works now. slim design, and quiet operation (except for rattling of the defective dvd drive.)
Cons see summary below: between the computer problem itself (as well as a printer defect in the printer bought to go with the computer) and the terribly inefficient and ineffectual customer service that takes up huge amounts of the consumer's time, cons+.
Summary HP either has major defect issues, or we got incredibly unlucky with brand new computer and brand new printer - both defective. Computer arrived from HP and could not read dvd to set up printer. (HP printer that had arrived also was defective and had to be replaced -- print carriage would not move to correct position.) Spent days and days with not well educated HP tech help via phone, waiting hours on the phone to get anyone and then having to start from the beginning with each person to try to explain situation -- they refused to start by looking up the case number and required us instead to review email address, phone number, serial number etc -- such a terrific waste of time and sending the message that they were not in fact paying attention to the consumer they had already been talking to about a problem. After 3 separate interactions, they finally agreed there was a physical problem with the computer -- and since the drive was rattling audibly and they could hear it over the phone, seemed like pretty obvious conclusion - but it took ages for them to agree. Then it only got worse; they sent out the wrong part and the tech who came from Hp was not allowed to use the correct part he had with him. Reports were filed by the tech, more calls ensued and finally the computer was shipped back for repair -- HP person on phone would not authorize replacement. Also would not give us any number we could call that avoided the lengthy phone waits, but said they would call us -- does not work well if you are busy. would be so much better to allow consumer with known problem that is HP's fault to call HP when it works for the consumer! Computer is finally back - weeks later, and we are wishing we had gone with another company.
Pros Fast, versatile, economical, easy to set up and use. Reasonably large screen.
Cons As with almost all new computers, lots of bloatware to get rid of. Windows 8 takes some getting used to. Skimpy documentation.
Summary Found it on the HP website for $1149.99. i7 3.1 processor, 8gb RAM, blu-ray player, no graphics card (extra cost option), wireless keyboard and mouse. After looking at your report and examining the graphs, I saw that there is not much difference between the HP and the Dell. Plus: Why do your reviewers assume that all users are gamers and want huge screens? 23" fits nicely in my space and is easy to manipulate the touch screen. I do a good deal of word processing and photo editing and watch an occasional disk or Netflix stream. I was astounded at the quality of image and sound on this set. The heart of my home theater is a Pioneer Kuro t.v., so I have a good standard of comparison. The movies play perfectly--no hesitation of artifacts. My photos look so much better than they did on my last monitor--a 24" Dell. I load and edit RAW image files in Adobe Photoshop Elements speedily with no hangups or slowdowns. For a user with moderate demands I can't think of a better computer that this. Highly recommended.