"Great computer - some component glitches"3.5 starson by AlwaysBelieve
Pros: This computer has everything. speed, memory, tv tuner, dvr, light scribe CD technology, dvd and a great rubberized docking area for your gadgets on top...
Over all an excellent machine.
Cons: Cheap wireless keyboard, and video tuner card problems..at time a bit noisey,
Summary: I have had some problems - 1. the wireless keyboard and mouse are basically pieces of junk. I would have much rather had a quality wired keyboard and mouse. or at least just a wired keyboard. The first one i got I had to replace. The keyboard just kept sticking - typing hundreds of letters without me even having my hand on it. it was murder trying ot get a CSR on the "LIve" feed at HP.com support - and when you do get them you know they are talking to 3 other people at the same time which is frustrating when you have to sit three and wait 5 minutes for the response when you only types in an answer to theri question.
They quickly sent me out an entirely new keyboard which arrives in three working days and worked fine. well as fine as it is ever going to. It sporatically misses letters at times and I have already replaced the batteries once in 30 days...THEN i couldnt get the tv tuner to work at all it kept telling me windows could not find a tuner. I sourced the support FAQs and tried everything then did the on line "live" support again... YEs another nightmare waited like 25 minutes till someone responded. again took forever and then had to re-seat the tuner card so i had to contact them again the next day when that didnt work. Ended up they had me try liek 4 differnt things and NOTHING.. they had to send me out a new one. Again it came quickly - about 3 working days. I replaced it and since everything has been fine. so all in all if everything worked the first time this thing would have been outstanding...