Pros Very responsive media center PC
Cons Cannot view HD-DVD movies if more than one display is connected to the system.
Summary I ended up taking this PC back to the retailer. I went round and round with tech support, because of a problem with the HD-DVD player. It turns out that you can only use this player if you have one display connected to the machine. The minute you hook up a second display (1 digital and 1 analog), the player software gets confused about the resolution to render the movie in. Even worse, disconnecting the second display is not enough to correct the problem, you have to do a full system restore to get HD-DVD movies playable on a single display. Unfortunately, the reason I bought the machine was for the HD-DVD player. Given the problem described above, and what I perceived as anything but impressive picture (on a single display) I decided this package just was not worth it.
Pros Features... Are catchy
Cons From the cramped minitower to there not being CD's.. this is a disaster
Summary If you buy this from a store and its defective HP wont help you,, The store will tell you to go to HP. HP isnt as nice as they used to be. Even the extended warranties wont guarantee a replacement. Alot of flaws... Even the instructions are not custom for this model only for the general media center PCs. Therefore alot of the instructions are confusing. Im an etusiast and need guidance in putting the media center together.. With the instructions ,, they list ports that arent there... it says if you have this plug,, or this plug.. I still dont know if i set it up right,,, HP will put you on hold.. and Circuit City wants to charge for installation... I had to return a unite.. and got this exact one... they are both supposed to be identical but they ran differently at set up.. the sound stopped working .. and had to get help from Tech waiting for an hour.. someone from India who i could barely understand.. and for every step they put me on hold and that took another hour... Im sorry to go on.. because I love my HP printers.. I think the computers are a different division.. they used to be customer freindly,,, now its someone from India who has a deep accent. I called several times.. and each time i had the same problem of understanding the accent... A 1,500 media center PC that doesnt come with speakers ??????????????? They try and sell you speakers and software when u call for tech support..... You get works without Word... Also the technichians get commisions for selling u stuff.. so they kept pushing products.. Finally after 5 days of problems.. and making me open the PC.. they told me its defective! ... They made me go inside the case.. where the ram is unreachable.. took me an hour to take it out.. so they can reset the motherboard... So they told me to bring it back to CIrcuit City.. Cirtcuit city saw that the back had been opened and didnt want to take it back.. HP wouldnt replace it because I bought it at Circuit City... Lastly.. u cant even protect yourself like you used to all the extended warranties.. are price at 25% - 40% of the product.. and noone will guarantee a new unit unless its been checked and in other words your paying that kind of cash and are getting less and less... Just like there are no Windows vista Cd's// they have it on the harddrive... U have to request it.. then they send. it.. that another hour or two on the phone... THis was a nightmare.... I got the replacement.. it seems to work fine.. I guess I got one of the first ones.. There printters are the pollar opposite... they are perfect.. The answer here is that HP isnt a good company to buy computers from.. Right now I would say Gateway all the way... DP
Pros Looks nice.
Cons Slow, Graphics cannot handle Video & Horrible Tech Support
Summary I bought this machine to capture, edit and burn video images. This system hangs and crashes anytime you want to do anything that is graphics intensive. Even using file explorer and looking at the "My Videos" folders will terminate with a Blue Screen that points to a thread stuck in the driver. I have spent countless hours on the phone and in the Chat tech support and it is obvious they cannot think beyond their scripts often ignoring important clues that I gave them. They seem more interested in deflecting blame onto other companies such as MS or others. At one point the tech walked me through regedit until I could no longer use the system and had to do a System recovery. He did not know that the system can do it by pressing F10, so he left me hanging and said he would send the disks. For a system with dual processors and a RAID 0 drive with 256K of dedicated Graphics RAM, this system should be faster and handle video far better than it does. I am very unhappy and recommend that this machine be avoided. In fact, avoid HP. The tech support is lame and self serving.
Pros There are none
Cons See my opinion Below
Summary I actually owned a HP m7680n. I bought it in October of 06'. Its January of 07' and its in the shop to have one of the hard drives replaced. Also I guess with all HPs' now you have to make your own recovery disk from the hard drive. I considered this to be extra work for me when it should be given to you on CD when you purchase the computer. I purchase the computer from Frys'Electronics. Their customer service for repairs is horrible. They dont keep you updated on the status of your computer. If you ask for an update know one seems to have any idea as to the status of your computer. For example it took me two weeks to find out that they finally realized that they had replaced the hard drive and was just waiting on HP to send them the recovery disk. Just a pure lack of communication amongst the technicians.
Pros Fast proc, Huge HD, Wireless everything
Cons Limits on upgrading
Summary I actually have the non-HD versions of this computer- the m7680n. It is identical except for a standard DVD in place of the HD version and about $500 less cost. I agree with C-net's take on the capabilities of this computer. It is fast and powerful and offers lots of connection options for media and controllers. The shovelware included is annoying and mostly useless but so common on mass retail models that removing it has become part of the routine in setting up the computer. I tend to want to upgrade components in my computers over time and the 300 watt power supply will be somewhat limiting for future video cards. (How much would it add to the cost for beefier power HP?) Filling all the available slots helps with this issue becuase it requires a user to remove a card and not just add more to overwhelm the power. I have always liked my new computers for the first 30 days or so and then the glow usually fades. This one has made me smile for going on 100 days now.