Pros Powerful, compact, reliable
Cons None that I can think of
Summary The product marketing person that concieved of this machine should get a huge raise. It has everything I need in a computer and it fits in my home. I predict computers of this size will completely obsolete big towers. Not only is it small but it is quiet and energy effiecient.
Pros This has no business here
Cons Not reviewing the base product for this catagory.
Summary How do you upgrade a computer to where it costs almost twice the amount of the basic unit and then rave about how great it is compared to the Mac? When you spend $975 on a system most likely it will outperform its own $499 system which is what was supposed to have been reviewed in this catagory. I want to know about performance for a $499 computer, not a $975 computer.
Pros inexpensive. does a lot. small. light. quiet.
Cons after sales technical help is poor. lots of hardware and service problems from Hewlett Packard
Summary Although this unit appears quite attractive and inexpensive, we found the after sales service from India unacceptable. The technicians in India are nice people I am sure, but their knowledge of computers is problematic - meaning generally poor.
We purchased our computer from Frys Outpost.com. After a few months of light gentle usage the Hard Disk needed to be replaced. We brought it in to Frys retail store, a Hewlett Packard authorized service agency. After 2 weeks in the shop, the technician put the computer back together leaving out a critical thumb screw. The computer needed to be sent to Kentucky HP service center. They sent back up system disks that don't work. The DVD burner doesn't work properly.
In summary, Hewlett Packard had huge quality control problems with the hardware and the after sales service of this unit. The computer has been a great deal more trouble than it is worth, and I would not buy Hewlett Packard products again if I could possibly avoid it. This is my third HP computer purchase in the last 12 years or so.
They all have had serious problems of hardware or software, but this Slimline has the been the worst of the lot. I have finally learned my lesson, and will not buy Hewlett Packard again.
Pros The only thing that I could think of is its size.
Cons It stopped working after 2 days... Literally
Summary I purchased this piece of crap based on the Cnet Editor's choice and the size factor. I got home and hooked it up and it worked fine for 2 days. on the third day, I couldn't get online; the message I got was Internet Explorer stopped working and the error indicated APPCRASH. I spent over 4 hours waiting on the phone and chatting online to no avail. the last Technician Wizz out of India wanted me to purchase a warranty for $140 so that a technician could come over and help pinpoint the problem... Guess what; the old fashionedway I decided to cut my losses and sent it bakc and ate the restocking fees... What a shame on Cnet and JD POWER ASSOCIATES to overrate this kind of product... If you're looking for a decent PC! do yourself a huge favor. Stay away from HP period.
Pros Very quick little computer with the AMD 64X2 3800 and a gig of RAM. Very nice looking on the desktop, the 9 in 1 card reader is easy to get to along with the USB right in the front.
Cons Can't upgrade video card, could use one or two more USB or Firewire ports.
Summary A great little desktop. Found mine at a wherehouse store it came with AMD 64X2 3800,gig of RAM, 200GB hard drive,a 19" Brightview FP monitor with integrated speakers and a nice multi-function keyboard and optical mouse. It performs quickly handling the usual tasks a home user would ask of it. The Windows XP Media Center has some nice features that works well with the computer. I believe the computer was a good value for the features at $799.00