Pros Elegant, feature rich
Cons Touch screen sluggish
Summary I bought a HP TouchSmart 300 this past Sunday (March 14, 2010) at a Best Buy store.
I took it out of the box, put it on my desktop, peeled all of the 'clear film' off of it
(including the 'Seam' at the top of the computer), plugged it in and began to set it up.
I worked on it throughout the week, configuring it and loading software.
Then last night Friday (3/19) I began to work on the webcam.
That was the first time that I stood up and looked down at the top of the computer.
I was amazed to see that the 'Seam' along the top of the computer was split open at the center,
(as illustrated below)
I took it back to Best Buy (this morning, Saturday, 3/20) and requested that they exchange it for another one.
They said "no problem" and went and got another one.
We opened the box, looked at the top of the new one and saw that there was no split, as with mine.
However, one fellow there said that this was 'typical' of this model, as to where when the "Film' was removed, the top seam would begin to open up at the center (as with mine).
He got the manager and took me over to the 'floor model', which they said was there for over 2 months.
Sure enough, the seam on the top of that one was split open as well - But, that one was split open considerably more.
(whereas, the split on mine is about 1/32" and the Floor Model was split open about 3/32")
They also said that others had pointed this out to them as well.
So, since I was then convinced that this is 'Typical' with this model and they had nothing else comparable in that price range - and that the 're-stocking fee' was over $100, I decided to just take mine back home.
So for now, I got some clear package sealing tape, pinched the seam back together (on each side of the Webcam) and put the tape on it to hold it together.
I don't know what else to do.
Does anyone else have this problem - and/or, does anyone have any meaningful suggestions/solutions?
Pros It's touchscreen.
Cons Lot's of things.
Summary Randomness. The iMac is a wayyyy better deal.
Pros After using an imac I thought I was in for a let down. This machine was anything but a let down. The BEST computer I have ever owned !!!
Cons None the machine is fantastic!!!
Summary Absolutely Wonderful. A lot of machine for the money. Make room imac for the new champion in all in one's. HP you have done a great job!!!!