HP TouchSmart 600 user reviews

Pros It makes me spend less time on the computer since it does not work.

Cons not reliable

Summary I received the HP TouchSmart 600 delivered to my house in the last week of January 2011. I used it for the first time on Feb 27th, 2011, unfortunately was too late to return it. In the beginning it was slightly slow but two weeks later it started acting up in a way that every time it goes to the sleep mode, it will take between 15 -45 minutes to recover, it just freezes.
I called the technical support multiple times, spending 30-45 minutes every time with them with no success to fix the problem, then they recommended to try what they called "Recovery". After they did that, the computer became even worse in the sense that it freezes all the time.
I spent hours over the phone between the technical support, the case manager and one time with his supervisor, they refused to neither return it nor replace it. Finally they decided to take it back for a repair and promised me they will fix it. It took two weeks to be delivered back to me, supposedly the hard drive was changed. When the box arrived, I opened it, the computer was full of dust with mild superficial scratches that I really ignored and I just wanted a working and a usable computer that worth the $1833.79 that I paid for online, but it is still not functioning well and freezes all the time to the point that every time I want to use the computer, I need to reboot it first, even with that some times it doesn't recover. I called the case manager again who can only do one thing that is apologizing. He said "I feel your frustration but the policy is to repair not to replace and nothing else I could do". I had no choice other than to send back to the HP repair department.

I spent $1833.79 for the worst computer ever in addition to the enormous time that I wasted with useless and careless HP personnel from the technical support and the case management.

I am spending this time writing this review to warn those who are willing to deal with HP and recommend if they want to buy any HP product, it is better to buy from a store that has a good return policy.

Pros Easy to use, no tower, all in one PC. Looks great, i love windows 7, touch screen (though sometimes i turn it off). Lots of ports, but they are all hidden so that you can't see them. There are also 5 usb ports and a bunch of other stuff.

Cons Sometimes the touchscreen will stop working, but i don't mind very much. Never really had any other problems with it....

Summary I love this computer because it is easy to use and I think that it is very fast. Comes with an hp touchscreen program, but i don't like it very much because it can get non-responsive, but there's nothing that interests me too much in that program anyway. It is a very nicely done computer that looks sleek and very cool. I am very happy with it.

Updated on Jun 13, 2010

Also the speakers are amazing, the best speakers built in speakers i have ever seen.

Pros 23" is perfect for home desk use
Can connect my Xbox360
Sound is good even without the use of external speakers
Almost silent (tried Sony VPCL11S1E/S first but fans were much too noisy)
Vesa wall moutings available out of the box

Cons Bit slow at times but not sure if this is Windows 7 or bloatware
HDMI input works but expected much, much better results. Tried to use as extended screen for laptop but results are dissapointing.
HP touch software is quite slow to start-up

Summary When can we have a iMac with HDMI Input?

Pros Overall the quality seems okay, but the performance is not what it should be for the money. The TouchSmart 600 is a big dissapointment. I recently also purchased a Gateway SX2840-01 for a lot less money and am very pleased with its performance.

Cons Poor value for the money. There are much better values out there for the same money or less.

Summary I'm done with HP products. I'm tired of getting ripped off by them. The Touchsmart is overpriced for its features and performance. I get mad every time I buy an overpriced HP printer ink cartridge for $35 to $50. I recently bought my kids a Kodak printer for college use and everyones pretty happy with the switch away from the HP 1210.