"Had to purchase extended warranty for this piece o junk"0.5 starson by alyciakeating
Pros: nice big screen
Cons: fragile, temperamental, OS can't hold it's own and fails for no reason, search engine chooser won't let you choose google, directories get all messed up and confusing, permissions get screwed up, I could go on and on and on and on....
Summary: I am on the phone w/ tech support at least once every 2 weeks with this high maintenance, fragile, unstable piece of garbage. The CD/DVD drive had to be replaced. The new one does not work. Somehow, there are about 6 users (all me) on my computer and nothing saves to the correct location. I do not have permissions to make changes on my own machine. Carbonite downloads to the wrong places. My computer got stuck in a boot loop because it got stuck on an MS update and I tried shutting it down. I ended up having to reformat the first time. Upon redownloading everything from carbonite and reinstalling everything I had lost, I found even more users (all me) that I had no permissions to change. Help desk was helpful but really, I am not happy to have to call them every other week and spend hours on the phone with them. I tried rearranging my directories to make them make more sense, silly me, and ended up having to reformat once again last night. I never had any problems with my old Pavillion tower. I really regret having spent all that money on this piece of crap. On the one year anniversary of the purchase I felt I had no option but to pay another $179 for another year of tech support. I'll use it.