"Buy something else"1.0 starson by SlowNnice
Pros: Bells and whistles look great
Cons: Software and hardware don't work.
Summary: Do not buy this product. The wireless keyboard has not worked properly since it arrived. Characters repeatedly did not register on the screen, even if I hit them several times. HP sent another keyboard and it also did not work. It might be a receiver problem. I have now read about this keyboard problem on this and other sites. But that is not the “real” problem. On the advice of the floor salesman, I was told that graphic and movie editing would be greatly improved if I upgraded from Vista Home Premium to Vista Ultimate. I paid another $250. As a result of this Vista upgrade, HP support tells me they will no longer offer any support for this unit. I can pay $59 per hour for support. Mind you, this is for a hardware issue.
HP chat support also stated:
Quote “It is not uncommon for a battery to last less than an hour or over two hours. Approximate battery life for a NiMH battery is 1.5-2.5 hours and for a lithium ion (Li ion) battery 2.0-3.0 hours.”
Your choice guys !!! I have been purchasing desktops for since 1982 and have never had such a bazaar experience. Over 7 hrs of HP tech support written chats and waiting on hold for phone support and they keep saying the same things over and over. Now they want $59 per hour to fix a hardware issue. I will never buy another HP product. This one stinks and is incredibly slow for an $1850 computer.