"DO NOT ORDER ANYTHING FROM IBUYPOWER"0.5 starson by samforbes
Pros: ABSOLUTELY NONE
Cons: THEY SUCK IN EVERY WAY POSSIBLE
Summary: I ordered a pc from IBUYPOWER last week ...first off they told me that from the day you place the order it will take 5-10 buisiness days to build and ship the pc out...ok so i waited about 3 days and i hadnt gotten an email confirming the money was taken from my account..so i called them up and asked about it and they told me that the adresses did not match..so that was cool..i got it all worked out at the bank and called them back and told them it was all setup and should be fine...so the next day i called to see if it had gone through..they hadnt even ran it through yet...they told me it would be tomarrow or the next day before they could run it again...so 2 days later i called again and they had run it but the adresses still didnt match..then finally it went through later that day. So a few days later i called again to check on the order cause by then i was beggining to wonder when they actually would get my pc shipped out..well they got the adress situation worked out but still hadnt taken the money out of my account..this was on a friday...they told me they would run the card again on monday..well guess what..when i called monday still had not run my credit card.
So i asked them about the 5-10 day to ship the pc out and they told me that it was gonna be over 2 weeks before they could build it and get it shipped out..AFTER THEY GET ALL THE MONEY...so that made me pretty mad that they wasted about 8 or 9 days and hadnt even taken the money out and then over 2 weeks on top of the 8-9 days before they would get it shipped out.
Well i decided i wanted to cancel my order and go through someone else...so i cancelled the order..and remember no money had been taken out of my account at that time..so that same day i got an email from them confirming the cancelled order..that same day also i place an order with someone else..well the next day the new company i called had called me to tell me that my card was declined...well guess what the deal was..IBUYPOWER had still taken 500 DOLLARS from my account..so i called them about it and they told me thay could not refund the money for a few days cause of the weekend..which im pretty sure that a company can refund credit cards at anytime...i called back on monday and they said it would be refunder back the same day..well its been 3 days and no refund on the money that they told me would never be taken out of my account in the first place...and to top it all off...they have no idea what they are doing or talking about..they are very rude..they just want to get you off the phone as soon as they can without you asking to many questions..they tried to tell me that a standard 400 watt power supply would handle my system..which has an nvidia 7950 gx2 video card athlon dual core cpu..2 gigs of ddr2 800mhz memory...several times out of the 20 or so times that i called they hung up on me...as far as how good their sysems are im not sure cause i never got it...but just the people and the way they handle things told me enough...but i have read many place that their systems are crap..so thats my review on IBUYPOWER...and ill say it again..do not even think about buying anything from them..they are mentally retarded.