"this company sells defective computers"0.5 starson by trance_dude
Pros: cheap prices
Cons: your computer will break
Summary: I never write reivews, actually this is the first review I have ever written, and I'm writing it because I feel compelled to share with you how bad my experience with this company has been.
I purchased 2 computers from IBuyPower, mainly because they are priced so competitively. To make a long story short, here is a list of the problems I've had with the computers: the motherboard power cord wasn't attached on one; two hard drives failed on me; the power switch was defective on one; the motherboard blew up on the other; and when they shipped back the computer after "repair" they forgot certain drivers.
As the other reviewer noted, "customer support" is incompetent, slow and unhelpful. Whilst talking to them, one gets the feeling that the support staff would rather get back to playing HALO 2 then to help fix your computer. The turnaround time is incredibly slow (weeks to months) and insufficient for any person who uses their computer regularly. Their solution to most problems is to reboot and, if that doesn't work, send you a new hard drive in a week or two onto which they expect you to re-install the OS. Make sure you send back the old drive, too, or they'll knock you another $100 for it.
In summary, save yourself the hassle and DO NOT buy from this company. If the computer is for your kids or a throw-away extra machine, MAYBE the cheap price would be worth it. But certainly for your main CPU, no individual could ever depend on the machines and support from this company, let alone a business.