Pros Looks Good
Cons 3 Hard drives gone, Monitor went out
Summary I bought this machine due to the media center and all the percs, but mostly for the Sony name. Unfortunately Sony has dropped off my list of EVER buying anything from again. I had my harddrive go 1 month out of warranty, the recovery discs (I made 2 copies) did not work, had to beg and plead Sony to replace them, after going through 1.5 hours on the phone 2 seperate occassions, and several layers of help, they finally agreed. The rep at Sony admited it was probably a bad spot in the hard drive when I made them. OH REALLY, then why don't you realize it was a bad drive under warranty. NO WAY. 5 months after the 1st replacement harddrive (which I had to purchase) the harddrive went bad again. 18 months after purchase the flatscreen monitor went out. Called, whew it was under warranty for 3 years. Boy, did I luck out, was told it would be at my home in a week. Two weeks later, sweating it out because we were moving to another place in a different country, I called Sony, they assured me it would be at my doorstep in 3 days. 3 days later, and 3 days before the packers came I called Sony again, OH NOOOO... they didn't even have it at the monitor replacement center. Wait I was given a RML, I gave Sony the RML when they told me it would be at my doorstep in 3 days. I do have to admit, after all this I finally got a great individual. Not good statistics.. 99% bad, not good.... Now, sitting here writing this opionion I am on a friends machine. My motherboard went out. Sony will not do a thing about it. I cannot believe this. $3,000 for a computer and all the replacement items, and I am sitting with a machine that will have to have a motherboard replaced. Well, looks like the recycle bin for this. I cannot stand all the stress associated with Sony products. The moral of this story is:anyone who is going to purchase a Sony Machine, DON'T, is you are hell bent on a Sony, buy the longest warranty offered, take a valium before you call Sony for help, and don't hold your breath for it to arrive at your door. Too bad I have a login name, but I will sign off saying Very Disgruntled Sony Owner
Pros Haven't actually recieved it yet but.....
Cons "Customer service" are two words that Sony does not understand. I placed an order for a customized rz40c on the anticipated shipping date i got a notification that my order was cancelled, when i called to find out why i was told my credit card was not app
Pros I've had my RZ14g for over a year and I love it so much I bought a RZ44g for an upgrade and the ability to run the media center server to my big screen HDTV. I've had virtually no problems converting analog video to digital using Sony's pre-installed soft
Cons In all honesty, I haven't had a lick of trouble except for noticing the remote hasn't been working on the older Vaio lately but it could just need new batteries. I rarely use it. It could use one more expansion bay but already has everything I would want
Cons Don't buy any sony vaio desktops. There is a design flaw in that the power supply is not upgradable due to the uncommon dimensions of the oem power supply made by a propriety company. No way to upgrade power supply than what is already on the computer s
Pros If it worked as advertized it would be great value. If Sony could get their customer support working, this product could be a winner. I am sad to have to return it.
Cons Multiple issues with hardware and software. Sony customer service and technical support seem to be unfamiliar with their products. I was sent the wrong replacement part for a faulty original three times. I am not able to endure several more hours going th