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6 out of 7 people found this review helpful
2.5 stars
"Very Disapointed"
Pros: Once fixed it flies
Cons: Poor quality control / service suspect
Summary: Delivered about a month ago DOA (would not boot)! After I opened the case I found a ram module unseated. After securing module computer booted and ran but with a host of problems and would not shutdown properly (had to manually shutdown). A tech was dispatched promtly but did not perform the task ordered (total restore) so after he left the same problems existed. I could not afford the down time to ship back to Velocity to rebuild so I had a local tech diagnose and perform a XP clean install at my expense ($150). The machine now performs great although it should have out of the box. I was a loyal Dell customer who THOUGHT he was stepping up to a better class computer but alas I was wrong! Nothing is perfect but when you pay good money ($1,500 for CPU only) and it is DOA and field tech doesn't solve problem I will not purchase from Velocity Micro again!
