Pros Great selection and customization of high end components
Cons Unfortunately, high-end components are back-ordered, delaying your order beyond the original estimates
Summary I'm still waiting for my computer. I'm currently 2 weeks overdue. While customer service is nice, i've still checked in regularly with them the entire 2 weeks. Looks like i'll have to call them again next week, as another estimate has lapsed. They don't really stock any accessories, and some high-end components may be on backorder. Unfortunately for you, they will not assemble until all parts are ready (even if its an external accessory like ethernet cables). I would talk about the PC, but I don’t have it yet. I am just being strung along- I initiate the updates, and each time get a similar back-ordered excuse for another 2-3 day extension. And all the while, i've been watching some of the prices go down- I could have ordered the same machine 2-3 weeks later and saved $700, and still have been at the same place- wel… maybe a little less angry.
Pros Ultra-fast and reliable. Impeccable service with a price on par with Dell for similar specs.
Cons None. And I mean it.
Summary As my machine is brand new, I cannot speak for those reviewers who may have had issues with this machine in the past. What can I say? Any qwerks have definitely been cleared up. This machine is a rocket.
I priced out a Dell XPS 600 (high-end) with 2gb Ram, 3.0 Ghz Dual Core, and Dual Head Graphics card. The end price-- including 3 years of service-- was identical to that of the similarly equipped Velocity Micro.
So why did I go with a VM versus a tried-and-true Dell?
Here's why: I had a question. Regarding my machine. I didn't know which graphics card they recommended for maximum performance based on the type of graphic design/rendering work I put my machine up to.
So I picked up the phone. After 27 minutes on hold with Dell, I had a revelation. I hung up the phone and called VM. In less than 10 seconds, there was a technician on the line that not only knew his stuff, but had the exact answers I was looking for. He was a smart guy and extremely easy to talk to.
That did it for me-- I hit the "Order Now" button from VM right that second.
Can you get a similarly priced, similarly equipped machine from other companies for the same price-- if not yes? No doubt. But you can't beat the hand-on attention you get from a high-end boutique like Velocity Micro.
Machine came in as ordered, runs like a wildebeast on a gallon of Red Bull, and has been rock solid. I did not purchase the monitor from VM, as for the same price I jumped in the car to Costco and picked up 2 17" screens to hookup to the PC's dual head graphics card.
A+ with a capital A. Highly recommended.
Pros -GFX card is nice, but I've seen better.
Cons -No LCD monitor? -Weak integrated sound.. -XP Home? Why not Pro?
Cons The Company does not stand behind their procduct. I just bought one, the Computer shot off by itself, I called the company to return it, they won't pay for the shipping and they want 15% reshelfing charge. I have to incure over $300 for their defected mer
Pros A good attempt at a graphics PC
Cons Noisy; not great quality
Summary With a Mac, you get what you pay for... a great machine for graphic design, etc.