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Sonos Digital Music System (ZP100 bundle) (10/28/2004)

Sonos Digital Music System (ZP100 bundle)

Entered CNET Catalog: 10/28/2004

SKU: 0180501000164

Manufacturer: Sonos, Inc.

Manufacturer description

The ZonePlayer 100 Bundle includes 2x ZonePlayer 100 and 1x Controller 100. The Sonos ZonePlayer 100 (ZP100) brings great sounding music to any and every room in your house. That's because the wireless ZP100, with its built-in amplifier, will work anywhere you've ever dreamed of having music. With the Sonos Controller in hand, you'll have instant access to your entire digital music collection, Internet radio and select music services from almost anywhere - inside or out. That's because the Sonos Controller uses SonosNet, the secure, wireless mesh network that extends the range of your Controller throughout your entire home. Which means you don't have to run to your PC every time you want to pick a new tune or raise the volume. You can use up to 32 Controllers for all your ZonePlayers - like one for every room, floor or music lover in your house.

Product summary

The goodThe good: The Sonos Digital Music System is sleekly designed and easy to set up, and its wireless, color-screen remote allows you to access your music from anywhere in the house. The Sonos system is also easily expandable (to as many as 32 rooms); it has a built-in 50-watt-per-channel amp, analog audio inputs for streaming music from other sources, and impressive sound quality. Lastly, Sonos has integrated the subscription-based Rhapsody music service right into the system (no PC required), which means you have access to thousands of songs the moment you turn your system on and activate the one-month free trial. This is the first time Mac users have been able to use Rhapsody.

The badThe bad: Somewhat expensive; no digital audio output; remote's rechargeable battery isn't removable; doesn't play protected WMA or AAC files.

The bottom lineThe bottom line: This, the original Sonos Digital Music System, is still a very slick solution for affordably distributing your music throughout your house. But if you already count an amplifier or an A/V receiver as part of your existing music system, the ampless Sonos ZP80 bundle is a better bet.

Average user rating: from 40 users
4.0 stars

Editors' review

  • Editors' Choice: No
  • Reviewed on: 02/14/2005

Editor's note: As of May 2007, Sonos has discontinued the distribution of this particular configuration of its Digital Music System. In its place, the very similar Sonos BU130 bundle is available instead.

In the last couple of years, several companies have introduced digital audio receivers or media servers that enable you to stream music--and sometimes images and video--from your PC or Mac to a stereo, a TV, or a set of speakers in another room. So why has little Sonos, a start-up based in Santa Barbara, managed to attract so much attention for its relatively expensive audio-only Digital Music System? Well, because it's essentially the product everybody's been hoping Apple would make: a simple, elegant solution to streaming hard-drive-based music to multiple rooms via a series of networked ZonePlayer base stations and a sleek command module. If this system has a weakness, it's that that the company's original ZonePlayer, the ZP100--two of which are included with this bundle along with a CR100 remote--has a built-in amp that's overkill for buyers who already count an amplifier or an A/V receiver as part of their existing music systems. For that crowd, Sonos now offers the Z80 bundle (a.k.a. the BU80) for $200 less. But there are still plenty of folks out there who like the idea of having a ZonePlayer that can be connected to--and will power--a pair of speakers on its own. If you're among this crowd, read on.

The Sonos Digital Music System is available in multiple configurations. The original one, reviewed here, consists of two CR100 controller, a high-tech wireless remote with a sharp color screen and a touch-pad scroll wheel that's the secret sauce in this package. The components aren't cheap--a single ZonePlayer goes for $499, while the remote comes in at $399--but they definitely have solid build quality. (The bundle price of $1,200 represents a savings of about $200 over the cost of purchasing them separately.)

Take one look at the silver-and-white color scheme (and that scroll wheel on the remote), and you get the idea that Sonos wants you to think that its understatedly sleek components would fit right into Apple's iPod line--and they would. The nearly button-free ZonePlayer, which houses a full-fledged 50-watt-per-channel amplifier and weighs 10 pounds with a die-cast, matte-aluminum enclosure, feels like a mini tank. About the size of an Xbox, Sonos designed it to be smaller than a typical stereo component (it measures 10.2 by 8.2 by 4.4 inches), so it would fit into spots that a typical component won't. It sports two pairs of high-quality speaker binding posts, analog stereo inputs and outputs (plus a subwoofer output), and a built-in four-port Ethernet switch.

It's worth repeating our aforementioned advice: If you plan on installing a ZonePlayer where you already have an acceptable amplifier--an A/V receiver, stereo, or even a tabletop radio--you should consider the $1,000 Z80 bundle, which includes the same excellent wireless remote but pairs it with two smaller ZP80 base stations. The ZP80s, which retail for $349 each, can be connected to any device with auxiliary inputs, and--unlike the analog-only ZP100--they'll connect via coaxial and optical digital inputs as well.

The overall look and feel of the Sonos is great, and the controller's interface is downright superlative. But we do have our quibbles. For instance, both the ZP80 and ZP100 base stations are unusually boxy--they won't match the any of the other components in your home audio system. Likewise, the iPod-white color scheme may be stylish, but we'd love to see a basic black version. One other nitpick: the controller's built-in rechargeable battery isn't removable, which could spell trouble down the road. For its part, Sonos insists that the battery will last at least five years. But with no front panel controls on the ZonePlayers, the system will live or die by the controller's battery life. For instance, after we frequently used the remote for one day, its battery charge was nearly halfway depleted.

It's clear that Sonos spent a great deal of time trying to achieve the level of user friendliness that Apple is known for, because setup was a breeze. At least one ZonePlayer in your system must be plugged into an Ethernet port somewhere on your network (we connected it to a Belkin Powerline Ethernet adapter and it worked fine). Subsequent ZonePlayers (up to 32 can be linked) can wirelessly communicate via a secure peer-to-peer mesh network (dubbed SonosNet) that the ZonePlayer automatically sets up. Although it's disappointing that one ZonePlayer in every house must be tethered to an Ethernet cable (it won't interact with your existing wireless network unless you connect an Ethernet to wireless bridge), wirelessly connecting additional ZonePlayers is exceptionally easy. You simply press two buttons--no need to wade through the wireless networking configuration steps that can bog down the process of setting up competing digital media receivers. To get going, you can install a wizard on your PC or Mac (we tried both), which in turn guides you through a short setup process to build the ZP100's index of playable computer-based tracks. Even relative tech novices should be able to get the system up and running in a matter of minutes. If you're already using networked directories, you can even point the Sonos straight to them, without using the setup software.

The most impressive aspect of the system is the fact that you have your entire music collection--and the ability to distribute it throughout your house--at your fingertips. The advantage of the controller is a big one: instead of having to squint at a small LCD on an audio receiver or use your TV to navigate tracks and settings, the screen is in your hand--and it's in color. Yeah, Crestron makes some pretty nifty remotes, but those are usually part of expensive high-end systems that have been put together by a home installer, who ran cables behind walls and built speakers into them--expensive, custom jobs that make Sonos's price tag seem like a downright bargain. All ZonePlayers in a system can also be controlled with the Sonos Desktop Controller computer software interface, and you can always purchase additional wireless controllers as well.

For our tests, we set up one ZonePlayer in our living room and one in our master bedroom. One ZonePlayer we connected to an A/V receiver that powered a set of NHT tower speakers; the other we tested connected directly to a few different loudspeaker sets and a powered subwoofer. You can choose to stream the same music in each zone (the music is synced) or stream different tunes in different rooms. To toggle between rooms, you simply hit the Zones button on the remote and select the room you want (Sonos offers dozens of room labels from which to choose).

You can opt for standard playback modes such as Shuffle, Repeat One, and Repeat All; choose to fire up playlists created by other applications such as iTunes and Windows Media Player; or listen to playlists you've created by using the Sonos software or the remote to save a song queue. Obviously, the more meticulously you've organized your music, with the correct ID3 tag information and the like, the better the user experience you'll have. Oh, and if you have album art in your database, it will be displayed on the remote when the song plays. Nice.

The Sonos system, which supports updates through firmware upgrades, currently plays MP3, WMA, AAC, and WAV files but does not support playback of secure or DRM-encrypted WMA and AAC files, including those bought from iTunes. That said, there is a work-around. You can connect your iPod or other portable MP3 player to any of your ZonePlayers via the analog audio-in jacks on the back of the unit and play secure files that way (from the remote it's easy to switch to the audio-in source in any room). The audio-in jacks also give you the flexibility to attach a CD player or even a satellite radio and stream music from them to any room you've Sonos-ified. That's pretty sweet.

Sonos made good on its promise to support the Rhapsody subscription music service with an April 2005 firmware upgrade, making the system even more appealing to music lovers. But recently, Sonos took that Rhapsody integration a step further by essentially bypassing your PC--or your Mac, for that matter. With a September 2006 firmware upgrade, you can activate a free 30-day trial to Rhapsody right from the remote, which automatically gives you access to Rhapsody's massive library of music.

One of the problems Sonos discovered with potential buyers--many of them more affluent folks--was that they had all their music on CDs but had yet to rip those CDs into digital music files on their computers. So while the thought the concept of multiroom audio sounded cool, they didn't have any music to stream. The big deal here is that, with Rhapsody, you really don't need to have your own music collection. Rhapsody's base package costs $9.95 and allows you to stream as much music as you want. You can sort by artists, albums, and latest releases, and build a playlist on the fly without interrupting your current song, plus the Sonos remote's screen even displays album art.

Perhaps the only problem with Rhapsody is that there's just so much music to choose from, it can be unwieldy to navigate that huge library. That said, both companies are constantly trying to improve their systems, so we expect future firmware upgrades that deliver new features. And in case you're wondering, if you already have a subscription to Rhapsody, you can link that account on your PC to your Sonos system. It's also worth noting that Rhapsody still isn't available for Macs, so this is the first time that Mac users will be able to use the service without owning a Windows PC.

Don't want to pay for your music? The Sonos system comes preconfigured to play nearly 90 free Internet radio stations and can be configured to play additional stations broadcast in both the MP3 and WMA streaming formats. It's also worth pointing out that the Sonos Music System can stream from any networked, attached storage device that supports the CIFS (common Internet file system) protocol, such as the Buffalo LinkStation or Maxtor Shared Storage drives. In fact, this setup is ideal, because your computer doesn't have to be powered up for you to access to your music collection.

Since we wrote our initial review of this bundle, Sonos has added a few new features, most notably an alarm clock that lets you wake up to music; you can also set a timer to automatically shut down the system as you fall asleep. Additionally, the system now supports as many as 50,000 tracks in your local library (for those of you who have massive music collections) and the automatic indexing of Podcasts, Audible content (audio books), and new music that's been added to your library.

One thing it has been able to correct is the omission of a digital-out connection, which can be found on the ZP80 base station. A digital audio receiver costing this much should allow you to connect digitally to an A/V receiver. The sound difference would be noticeable only to audiophiles, but anytime you can preserve an all-digital connection, it's preferable. In general, the system is zippy, with little or no lag time when accessing music and switching from room to room. Click the Enter button at the center of the touch wheel, and a selected song typically plays within a fraction of a second. In fact, thanks to the circular ribbon controller that scrolls through track lists, the experience of using the Sonos remote is very similar to the experience of using an iPod to navigate and play your music--except that the Sonos's color screen is bigger and easier to read. On the other hand, it's a shame that the remote doesn't have page-up and page-down keys to facilitate skipping around in long track lists. In our tests, the remote only lost its wireless connection to SonosNet only once (Sonos says you can roam up to 150 feet from any ZonePlayer before a connection is lost) and restored itself quickly.

Sound quality was also pretty impressive. With the first ZonePlayer connected to our A/V receiver's analog line inputs, tracks such as Stevie Wonder's "Superstition" sounded multidimensional and clear. In an A/B listening test comparing the ZonePlayer and Roku's single-room SoundBridge, the ZonePlayer proved to have a brighter, more open sound with less bass emphasis than the Roku. Although we liked the ZonePlayer's off-the-shelf sound, basic bass and treble tweaks were easy enough to make with the remote.

The ZP100's robust, spring-loaded, wire binding posts inspired confidence when we directly connected the unit to speakers. Sonos offers a matching pair of small monitor speakers, the SP100, which performed well (see the full review for details), but we also put the system through its paces with several other models we had on hand. The built-in 50-watt-per-channel amp did an admirable job of driving our bookshelf-size Event 20/20 studio monitors to loud volumes without noticeably straining. Although the amp couldn't make an old set of floor-standing Boston Acoustics A70 speakers play quite as loud, we were satisfied with the results. As long as your speakers are relatively efficient, they should perform well connected directly to the ZonePlayer. Connecting an active NHT M-00 subwoofer to the ZonePlayer's RCA type subwoofer output improved the overall listening experience by giving the system the same bass prowess as a serious home-theater rig.

The one area where we had a little concern is with the battery life of the remote. With light use, you should be able to go about a week without recharging, but we'd recommend buying the optional $49 dock/charging cradle, the CC100. That way, when you're not using the remote you can leave it in its dock, and it'll always have a full charge.

User opinions

Select a User Opinion to view: 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40
User Rating:
5.0 stars

out of 40 user reviews

Amazing technology!

Pros: Play CDs like they were intended to be played, with no "pause" between songs that have no pause between them.

Cons: Nothing, except the fact that I haven't been able to access playlists from my Rhapsody account...it seems that some songs won't "stream" on to the Sonos system. That sucks, because I pay Rhapsody quite a bit every month.

Review: This is unbelievably impressive technology! I download almost all my favorite music on my computer, both from CDs and my Rhapsody membership. I don't have to record it on to CD-Rs anymore, because now I can play it on my Sonos Music System. This makes the I-Pod capability look like an 8-track player. I can put single songs or entire albums in the queue, and play them at the push of a button in one room, or my entire house. It's simply amazing...anything in my entire computer library, from Windows Media Player or Rhapsody, at my fingertips. One of the biggest things I was impressed with is...there's no 1 or 2 second delay on CDs that have songs that have no "pause" between them...like Pink Floyd, Moody Blues, or Yes CDs (and many more artists). When I try to play CDs like this on my computer, or record on to a CD-R, there is a 1 or 2-second pause between the songs that's annoying, because the original CD was not intended to have that. Well, voilá, the Sonos System plays it like the orginal album (CD) was recorded. It's absolutely amazing, and I would recommend it to anyone.

Updated on Feb 4, 2009

Summary: This is unbelievably impressive technology! I download almost all my favorite music on my computer, both from CDs and my Rhapsody membership. I don't have to record it on to CD-Rs anymore, because now I can play it on my Sonos Music System. I can put single songs or entire albums in the queue, and play them at the push of a button in one room, or my entire house. One of the biggest things I was impressed with is...there's no 1 or 2 second delay on CDs that have songs that have no "pause" between them...like Pink Floyd, Moody Blues, or Yes CDs, or, more importantly, Beatles CDs like "Sgt. Pepper's", "The Whie Album", and "Abbey Road". When I try to play CDs like this on my computer, or record on to a CD-R, there is a 1 or 2-second pause between the songs that's annoying, because the original CD was not intended to have that. Well, voilá, the Sonos System plays it like the orginal album (CD) was recorded. It's absolutely amazing, and I would recommend it to anyone.

User Rating:
4.5 stars

out of 40 user reviews

Exceeding the standard of Consumer Electronics

Pros: It does what it claims, and does it well

Cons: cost and a buliker remote

Review: I tried the Logitech Duet and it was a typical sub par consumer electronics device. Difficult, flaky and did not deliver (see my post on that product for details).

I bit the bullet and paid for the Sonos and I do not regret the decision or the dollars.

My setup was fast and easy. I unplugged my Tivo LAN cable and daisy chained from the LAN to the Sonos to the Tivo using the Ethernet switch built into the Sonos. The desktop software immediately recognized the zone player (ZP80). I turned on the remote, pressed the buttons and the remote was immediately recognized. The other two zone players (ZP100) were just was easy. Each one took a firmware upgrade with no problems.

I wired the ZP80 (the one without and amplifier) to my Niles amp (using the Analog out) and my to the Marantz A/V Receiver (using the digital out) and wired the multi-room of the Marantz to the line in of the zone player.

On the two ZP100s I just attached speakers.

I was immediately able to play my CD player (multi-room from the Marantz) through the Sonos to all three zones.

While listening to the CD, in less than an hour I had configured the desktop to see my NAS and it had indexed the music collection (about 100 GB) and was able to play my FLAC and MP3 files (a different track in each zone just for fun).

Compared to my experience with Logitech Duet this was heaven. Compared to typical consumer electronics this device has been perfect (coming up on week 3). Navigation of a not small music collection is quick and easy (once I found the “power scroll” feature to jump the alphabet and not have to scroll through). There has not been a stutter or skip in the data stream. The Sonos manages it so that if there are any network issues, they are transparent to me!

While the Sonos remote is not as sleek as the Duet was, I like the larger screen and the better use of screen real estate. I also like the soft functions buttons.

This device was intended for the audiophile level of user, going beyond “consumer electronics”.

Now that I have tried both devices, I think the option of having a built in amplifier, lacking in the Logitech Duet (which required a separate piece of equipment for my additional zones) and the ability to stream from other local analog sources (the Duet lacking of “Line In” support) really offset the bulkier remote that Sonos offers.

There is nothing more frustrating than music skipping. The Duet relied upon my local network (wired or wireless) and as a result it was less reliable. The stability of the Sonos network and rock solid performance in streaming MP3 or FLAC (or even streaming WAV files) wirelessly puts this device well over the top.

Moving forward, I would like to tweak how the music library is sorted, perhaps that is an option I have just not found. I would love to be able to read the liner notes and lyrics I have added to the file tags. But neither of these would have even been an option on the stick style remote in the Logitech Duet.

My personal opinion, for the wired user with one zone, the Duet is an excellent option to free your MP3 collection to the home stereo. If you want more zones or more flexibility, the Sonos is the right answer.
User Rating:
1.5 stars

out of 40 user reviews

Performance/Sound Quality

Pros: Potential is great.

Cons: Performance is REALLY DISAPPOINTING.

Review: Sound quality is terrible if you try to use your own amplifier - which means if you have more than one set of speakers - you'll have to buy zoneplayer/amplifier combos for each.
And then there's playback...skips and stops. I tried all of the solutions they have posted and even tried connecting directly to the players via ethernet. Didn't help. Sill waiting for them to get back to me.
oh - should mention that a lot of the support pages are out of date.
User Rating:
4.5 stars

out of 40 user reviews

If a whole-house audio solution/conversion from CDs to digital is you goal, this is the best choice

Pros: User Interface, Wireless Capabilty, Sound Quality

Cons: Price, add-ons, elimination of 2-amp, 1-controller Bundle

Review: After remodeling our home we decided to research a whole-house audio solution. After researching all of the available options, this one was the winner hands-down. It's the most modern solution out there that completely simplifies the set-up process. The ability to place my 1,000 CDs into storage was very liberating. Unless you are an extreme audiofile, this is the way to go. With Bose in-ceiling speakers and an Infinity 150 watt subwoofer, this system is quite nice. The remote is so similar to the iPod in it's usability, I am surprised they have not been sued. Thank goodness because it is truly great. Once we save enough, we'll add a third amp and 2nd controller. I am very tempted to add Napster or Rhapsody since it is a seamless addition to this system. The 30-day trials were hard to let expire. I know I will sign up eventually. The 30-day Sirius trial was easy to leave. With Napster and Rhapsody as options, I can't understand anyone keeping Sirius unless you can't bear the though of parting with Stern.
User Rating:
4.5 stars

out of 40 user reviews

Short of a $100,000 custom solution... nothing touches Sonos. Get it

Pros: Simple to set up, Rhapsody integration, great support, good interface, expandable

Cons: battery, player range

Review: I've had a Sonos system for more than 2 years. It is the center piece of our home music experience and used by everyone in the family. The proposition got infinately better last year with the release of full Rhapsody integration. I've stopped relying on my mp3 library. Subscription music is definately where it is at. Just say no to wires and big, clumbsy music systems.

The controller batteries suck, sadly. I've purchased a couple of controllers and will buy another in a bit. This is no different than an ipod and, a small price to pay for a system that brings a huge range of music into your home while eliminating the hassels of a hacked pc solution or conventional stereo.

just buy one.
User Rating:
5.0 stars

out of 40 user reviews

Perfect Home Audio System

Pros: ease of use, great design

Cons: price, but not when you compare to home installation

Review: Looked at several systems for home installation. Liked the fact that i could add additional rooms at a later date and design looked good in pictures. I was blown away by how great the design was in person, looks like they got some guys from Apple to help out. It is truly simple to set up and as they promised, my technophobe wife figured it out withing a minute 'its just a wireless ipod'. Combined with Pandora it blows away systems that cost 5x as much when you look at installation costs. I have 5 rooms hooked up and am now planning on adding 3 more. I find it hard to imagine a better design. If you are unsure, just call the sales team, people this user friendly are just another example of the quality of this company. I just wish they were a public company as i would be buying shares today.
User Rating:
4.5 stars

out of 40 user reviews

Cool and fun!

Pros: the whole kit and kaboodle

Cons: other than expensive? NONE

Review: Just awesome! 'nuff said!
User Rating:
5.0 stars

out of 40 user reviews

After a week, I sold my old stereo & CD player on eBay!

Pros: Works as advertised, and better; Rhapsody; easy set up; it just works, period!

Cons: Rhapsody menu/searching can be cumbersome at times.

Review: I recently purchased this bundle, with the intention of buying an additional ZP80 to hook into my existing stereo system. After a week of use, I decided I never want a stereo or CD player in my house again, and promptly sold my Sony receiver and 400 disc changer on eBay! Good riddance to those bulky components (makes the wife very happy as well - which helps justify the cost at least a little).

This is very possibly (according to my wife as well) the coolest and best gadget I've ever purchased (or used for that matter). Friends and family are astonished at how cool this system is, and how fast and easy it is to operate.

The Rhapsody subscription is a must, as you may find you don't need to purchase many CD's any longer (most are on their service, and ready for instant access). I've made a habit of saving my favorite artists/albums in Rhapsody, and accessing them is about as quick and easy as accessing the music on my PC. As their collection is so big, it can be a bit cumbersome searching for specific music, although it is generally intuitive to use.

The zone-linking feature is very cool, and great for parties or background music synched (to the nano-second - truly amazing) througout the house. This system is addictive - you will want one for every room in the house.

I have one ZP100 with a pair of Polk M10's, and another in the living room with a pair of Bose 301's and a Sony subwoofer (kept that from my old system), and the sound is great on both ZP's. All that without a stereo, just a ZP and some speakers!

One last point. It is amazing how FAST this system works. The second you hit play, music starts playing, even if it is being streamed via Internet. I truly have no idea how the system is so fast and responsive, but it is.
User Rating:
4.5 stars

out of 40 user reviews

Incredible product

Pros: Easy to install, seamless upgrades, indexes existing music libraries, great integration with Rhapsody, excellent navigation UI

Cons: Although rare, error messages aren't terribly clear

Review: This is the best consumer product I've bought in years. This will unleash all of your music, and put all music at your fingertips.
User Rating:
4.5 stars

out of 40 user reviews

Does What it Says and Does it Well!

Pros: Very easy setup, Nice remote

Cons: Does not support music purchased on iTunes, a small delay on the remote. has problem with some 2.4 gh phones

Review: Works great and I am very impressed. Setup is a snap with the hardware and software. 3 small things that keep it from the perfect 10.

1. iTunes purchased music does not work with system. (not their fault, Apple will not licence to anyone)

2. At times there is a slight delay on the remote which makes the wheel a bit hard to use. Not that big of a deal but annoying.

3. Cordless Phones may upset the Sonos system. I called customer service and was told that 2.4gh cordless phones may disrupt the signal. Pannasonic phones more than others.

All in all, a great way to get that music out of your computer.
User Rating:
5.0 stars

out of 40 user reviews

Still the best one year later

Pros: Easy setup, very cool remote, works as promised

Cons: Expensive, no one discounts

Review: We've had this for over a year and still love it. The software is great, never a crash, it displays album art, plays Internet radio, all wireless. This is the product Apple should have brought out and it would've been a smash. It's a lot of money, but it simply works great.
User Rating:
5.0 stars

out of 40 user reviews

Set Your Music Free

Pros: Access all of your music in any room; play same music throughout the house

Cons: Expensive; needs a NAS drive to make it all work perfect

Review: This is one of those products that once you have it, you will never give it up. I have tried other music servers from Creative and HP, and this is the fist one that anyone who picks it up can use it. Big hit at parties. I scanned all my 1000+ CD's and now we can listen to them rather than having them sit on the shelf.
User Rating:
4.5 stars

out of 40 user reviews

Fabulous system, a must have for music lovers

Pros: versatile, easy to setup, good sound

Cons: price, some difficulties with subscription services

Review: I have now installed my house with a set of 5 zone players and love the Sonos system. It is very easy to set up; the interface is as sleek and simple as Apple products; the ability to manage all the zones from one controler is fabulous, and the integration of your music library (Itunes, podcast, internet radios, subscriptions services) is just incredibly pleasant and simple. The loudspeakers are overall of good quality for the price; the controlers are a bit bulky but looks very robust. I have from time to time a problem with maintaining my connection with Rhapsody, but the Sonos support service is very diligent and competent to troubleshoot your problems. You have to play with the zones and the controller to understand the fabulous pleasure to broadcast your preferred music through the whole house, or set it up in the room where you are for your ears only. This product is just great. They made it right. Everything is simple and easy. Installation does not require any technical competences. This was the product that I was dreaming of and I love it.

The system works in complex and hybrid environments: I have a mix of Mac, PCs, wired and wireless network, Itunes library on an external drive connected to a Mac while other mp3 files and podcasts are stored on another XP PC: no problem! The Sonos systems recognizes all the sources in a snap!

On the improvement side, my recommendations would be to have quicker controlers (which tend to get slow or freeze for a couple of seconds sometime) and an automated library update (if you add tunes, you have to launch an update library process to get the new tunes recognized). It is quite pricey, but so fun and nice to use. Highly recommended!
User Rating:
4.5 stars

out of 40 user reviews

Plug it in and it works!

Pros: Very easy to setup, Rhapsody integration

Cons: Max number of songs, improving most others

Review: Easy to get started, quick setup, streaming minimizes delays in music, responsiveness is very impressive, GUI is very good on controller, obvious they actually use the product, they update the SW each quarter

GUI is weak for PC, have a max number of songs (40K), management SW is weak on the PC but is getting better consistently

I bought a set and quickly bought another set. I wish the music management was better because it really stinks and I use Rhapsody and iTunes. Again, they just came out with the first update I have seen (90 days) and it is quite impressive on the enhancements. If they keep this up with their QC, they will be very hard to beat. They focus on the SW and network aspects which are the most difficult. Each one also works as a 4 port switch.
User Rating:
5.0 stars

out of 40 user reviews

7 rooms installed by a non techie Sales guy who is loving it

Pros: THE CONTROLLER! Party Mode, Easy for guests

Cons: No small version for connecting to Home Theater

Review: I had a good quarter in the summer and had some $ burning a hole in my pocket. I'd heard about the Sonos from a customer in the financial business. But, he has more money than he knows what to do with so I was concerned that Sonos was for real.

I went to the Sonos forums and got really good open honest advice on the pros and cons. But what really did it was reading all the reviews from CNET to the Wall Street J. Those people love this thing.

I sprung for all 7 rooms in one go. It was so easy to set up I'm still amazed by the experience. The software finds all the songs on your PC and tells the system where they are. Then you just pick up that CONTROLLER and put some music on in any of 7 rooms from anywhere.

I have friends who spent $20 grand on multi-room systems and they can't even put music on without help from the installer. I spent $5K with speakers and I am the envy of all those guys.

Aaaah.
User Rating:
4.5 stars

out of 40 user reviews

Ethernet Bridge Rocks. Finally a way around wireless interuptions.

Pros: Product is easy, super easy to install

Cons: They need a version with an amp Even with the discount on the 2nd unit.

Review: All in all a great product. The only draw back is an option for a unit without an amp. While obviously less costly it would also sit atop a receiver than the fully loaded versions.
Updated
This is so much better than standard wireless 802.11b. Originally thought the bridge enabled AC power as ethernet network when in fact it does so wirelessly.

I was going crazy with Apple Airport interuptions. No more. Also looking into rechargeable battery issue as being able to move from room to room or outside without ac power for an extended period of time. MOre to come....
User Rating:
4.5 stars

out of 40 user reviews

Outstanding

Pros: Wireless Controller, Consistent and Strong Connection, Usability, Coolness, Solid, etc

Cons: Only things that are being addressed by Sonos in the very near future and can be updated on your system

Review: Anyone wants a slick and solid media center for music will find NO other product that even comes close to touching this products quality and usability. HANDS DOWN. I've seen systems for 10 grand that can't compare and you can get a nice SONOS setup for a couple grand.
User Rating:
3.0 stars

out of 40 user reviews

very nice system BUT....

Pros: Ipod for the rest of us

Cons: do not believe the hype about ease of setup

Review: I do not mean to rag on Sonos, but like everything else in this life nothing is easy and so it is with this system. If you do not believe me, read their forum. Yes the system is as they say, very smooth, very sleek, and it does what they say but at what price. It has taken me three days to set up what was promised to be an easy and smooth installation. Now if you have minimal needs and one room wired, then go out right now and buy it but for the rest of us, some planning and reading first is advised. By now, the rest of us are rapidly moving to wireless connection and although Sonos touts its capabilities forewarned is forearmed. Again read the forum. I never could get the system to function wirelessly but fortunately in the forum someone recommended(see I am not the only one) buying a Netgear XE102 adapter-you will need a minimum of two and treating the zoneplayer as if it was plugged. Then too the wireless controller was unbelievably difficult to connect to the system(took at least ten tries) and then when I was about to give up it connected by itself. I can't explain how I did it but I am not changing anything for fear of ruining the connection. Then too the support may be there but not for me. I have sent them three requests for assistance but have yet to receive a reply except to tell me that they are sorry that I am having trouble. Send us more info and we will investigate. I did but they have not responded. It is a moot point now and the system does work but I cannot explain how it did. Before you spend what they want make sure you have a fair amount of spare time to devote to connecting the system if you have a halfway complicated computer system and a fairly large house. You will not regret it and READ THE FORUM for very valuable information. You may think I am being negative but when I finish this I am planning to go to my local dealer and buy another ZonePlayer. I am a glutton for punishment and it is a good system.
User Rating:
4.5 stars

out of 40 user reviews

Fantastic!

Pros: Easy to set up, automatically recognizes your mp3's when you point sonos to the folders, good sound, no issues with dropouts

Cons: expensive, but worth it

Review: No brainer for IPOD users and those who already have their cd library on their computer. Set up was easy, basically plug and play. Very impressive when people come over to visit, shows nice. Since it's computer/software based, it is essentially always updatable.
User Rating:
4.5 stars

out of 40 user reviews

Impressive Streaming Audio Solution!

Pros: Very Cool Controller And Easy To Set-Up And Operate

Cons: The System Is A Little Pricey

Review: I received my Sonos introductory bundle from Amazon on Friday, set it up in about three hours, and impressed my friends with it during a dinner party on Saturday with music in the living room and out on the patio. While it is not cheap, it works flawlessly. I have my music stored on a Buffalo Technology LinkStation Network Storage Center (HD-H120LAN), which is connected to my Linksys router (WRT54GS). I configured the first ZP100 ZonePlayer via the wired Ethernet connection that was plugged into of the WRT54GS router ports. After configuring it, I then disconnected the wire and connected the ZonePlayer to my wireless network via a Linksys Ethernet Bridge (WET54G V1.0). With the first ZonePlayer working on my wireless network, I moved it from my home office to the living room, and quickly set-up the second ZonePlayer player that came in the introductory bundle. I hooked this second ZonePlayer up to the speakers on my patio. As I have both a desktop and a laptop at the house, I installed the Sonos desktop controller software on both computers so that I can control the system and rip additional CDs to my Buffalo LinkStation from either computer. The Sonos system works great, and my new wife can operate it with no problems so she loves it too.
User Rating:
4.5 stars

out of 40 user reviews

Fantastic home audio solution.

Pros: Awesome interface, works with Rhapsody

Cons: Addt'l zone players are too expensive, can't listen to RealAudio or WMA streams such as BBC

Review: This is a must have toy for your digital home. I listen to music a lot more since I've purchased this device because it provides such convenient access to my whole library of music, plus with Rhapsody service, I can play just about any song I can think of!
User Rating:
4.5 stars

out of 40 user reviews

Excellent Product for Whole House Music

Pros: easy to setup, excellent sound quality, great interface, A+ customer support, no bugs

Cons: price, no dock charger (yet)

Review: Sonos did it right. This is the Lexus of wireless digital music systems. In addition to the solid physical construction, the software and controller interface are amazing.
This is an expensive system, but you get what you pay for.
I have two zones connected to two seperate receivers, of which one receiver runs 2 sets and another 3 sets of speakers through a speaker selection switcher w/ volume control. I have my entire house wired for sound and control it all from the very cool ipod-esque controller.
This system is specially cool during parties due to the "jukebox style" function of the controller, where you can pass it around to friends to add favorite songs to the que. Or you can just make smart playlists on your computer and play them directly.
All in all an A+ job by an A+ company. Well worth the price if you're a music lover. I'm just waiting for an outdoor weather proof zone player to wire the outside.
User Rating:
4.5 stars

out of 40 user reviews

Great System, no bugs

Pros: Ease of set up; design, overall quality, sound quality

Cons: No digital out; no ampless version

Review: Outstanding product, well supported and with obvious effort at debugging before release. I didn't think I would be a buyer of the first product, but after reading many reviews, including on the Sonos forums (which are not editted for content by the company and are thus very helpful) I took the plunge after prior less successful efforts at whole house audio. It ain't cheap, but if you have the money, the product is absolutely worth it. It sounds great (I didn't get their speakers), set up as easily as all the reviews said, and allowed me to be listening within 15 mintues. The lack of any problems of such relatively complex integration is wonderful and makes one wonder what other great products are yet to be invented/marketed. Remote is great, but more about the product can be seen on many web sites, including sonos.com. Check it out.
User Rating:
3.5 stars

out of 40 user reviews

Don't actually own it, but...

Pros: Portability seems appealing

Cons: Cost seems too prohibitive vs. the benefits

Review: I could see a use for this in a large home, but I'm not convinced that the cost and portability can't be better met by buying a few airport express' and a second desktop stereo. The cost would be equal to or slightly more than the cost of buying one of the Sonos hubs. If you're like me and already own a laptop with iTunes, then I can't see the benefit of paying that much for this system.
User Rating:
4.5 stars

out of 40 user reviews

Awesome system! Highly recommended.

Pros: Setup was beyond easy. Software and hardware are rock solid.

Cons: A little too expensive and 50W/channel single speaker pair output per zone is too limited.

Review: This system is awesome! It lets you access your entire music library from a PC or NAS, and direct different music to multiple different rooms simultaneously. Also, it accepts external inputs at any zone and lets you redirect those across the wireless network.
User Rating:
5.0 stars

out of 40 user reviews

Amazing, Amzaing, Amazing. Someone finally got it right

Pros: Setup was easy and flawless. The remote control is the NICEST interface i've seen for accessing digital music. Sound quality is superb.

Cons: I really can't think of any, other than that it is expensive.

Review: I have a large digital music collection and I'm a fan of internet radio. I've tried several solutions to have this music easily accessible via my stereo. Began with Motorolla SimpleFi, which was OK, but couldn't handle a big collection or internet radio. Then did a laptop plugged in to stereo, but that limited my laptop use (couldn't do e-mail and listen to tunes at same time). Then I tried Roku Soundbridge, which was pretty nice, but I had issues with it and my home network that I couldn't resolve. Have had my Sonos for about a week and can NOT say enough good things about it. I never thought i'd spend this kind of money, but is is SO worth it.
User Rating:
4.5 stars

out of 40 user reviews

Its Perfect and Amazing

Pros: Well, the best thing in it that it has a wireless remote with a screen and it can reach high ranges

Cons: There arent engouh speakers, also the price is prety expensive

Review: Its really cool, that i wish i can buy one right now, but i was lookin for somthing more into it for example more speakers and be much cheaper.
User Rating:
2.5 stars

out of 40 user reviews

just seems like too much money for something like this

Pros: great way to continue computer age

Cons: too unrealistic to me

Review:
User Rating:
4.5 stars

out of 40 user reviews

Great Product

Pros: Easy to use - great color controller

Cons: A little expensive

Review: Just got this last week. Very easy to set up, works like it should and the controller is what sets this apart. There really is no competition from anybody (yet). Excellent customer service/tech support. I experienced a little intereference at first but that has gone away. Highly reccomended.
User Rating:
4.5 stars

out of 40 user reviews

Great Product That Lives Up To The Hype!

Pros: Opens Digital Music To Entire House--Easily

Cons: Communicator Connection

Review: I've owned the Sonos system for 3 weeks and love it. We now listen to our music collection anytime from any zone. Even my partner, who is always wary of my tech toys, said that the system was "cool" and "easy to use." It's easy to set up, though installing a Network Attached Server to hold all of our music required tech support. I've had problems with the wireless communicator but Sonos customer service has been prompt and helpful. Finally, technology that works!
User Rating:
4.5 stars

out of 40 user reviews

Fantastic Product!!

Pros: Perfect & stylish integration of digital music

Cons: Needs a digital out

Review: Tivo like ease of use, with a beautifully designed interface. Excellent community ( Sonos forums ) with direct interaction with Sonos. They ask for suggestions on future products and updates, and actually listen. This is what truly makes this a fantastic product, it will continue to evolve.
User Rating:
4.5 stars

out of 40 user reviews

Terrific design, engineering & execution

Pros: Access all your music with no computer on. Rhapsody eliminates need to buy or own CDs. System is totally out of sight except for handheld WiFi controller.

Cons: Software for Mac not as complete as for thePC yet. The Remote does not have a beeper you can beep from your computer when you leave it somewhere and can't find it

Review: This is the way it should be done. The quality of the product is obvious the minute you plug it in. The WiFi range is better than my Apple WiFi. The documentation is VERY clear. The Help website is strong for a product only one month old. I can find and access my music easily, and it sounds great.
For years I have used CD Jukeboxes for my hundreds of CDs. Keeping the jukeboxes up to date as to which CDs were where is a job that fell behind. Soon all 1000+ CDs will be on a LaCie Network Attached Drive and I will be able to find everything by album, artist, track, etc. - just like an iPod. This info goes in automatically when the CD is loaded onto the hard drive - album artwork too.
I have had 2 ZonePlayers and 1 Controller for a month and am ordering more to put them throughout the house.
User Rating:
4.5 stars

out of 40 user reviews

I listen to more music then I have since college

Pros: The iPod like Controller. The system takes your iTunes Playlists and lets you play them in any room in the house. Party mode that lets you play the same song in all rooms at once. Easy.

Cons: It's not cheap. They don't have any in stock!

Review: I bought one of the introductory bundles to get 2 rooms of music. The set-up really took a few minutes. The system automatically found all my iTunes tracks and playlists and showed them on the really nice handheld color iPod like Controller.

I was really skeptical that a new product from a new company would work well the first time. I asked the Sonos people again and again about their return policy. They kept saying "No questions asked but no one has taken us up on it"

I must say I can see/hear why now. When I got my iPod I couldn't believe how much music I was listening to. The same is true at home now. My wife and I lay in bed and pick 5, 10 or 20 songs to fade away by. It's like magic. I've ordered another bundle to put music on the deck and in the kitchen.

That Sonos Controller will change your relationship with your music.
User Rating:
5.0 stars

out of 40 user reviews

I think it's a great concept

Pros: Like the controller, easy to use and the "box" fits anywhere.

Cons: None right now

Review:
User Rating:
4.0 stars

out of 40 user reviews

Cool solution . . if you have the need

Pros: Don't want to rewire your house for sound and data? Large mp3 or wma collection? Love creating a music soundtrack for your life at home? Then this is the ticket. Lives up to the billing . . we've enjoyed our music at home more than ever!

Cons: Price. (But cheaper then rewiring the house for cat 5) What to do with my left over home amplifiers?

Review:
User Rating:
4.0 stars

out of 40 user reviews

Music is back in the house

Pros: I was a beta site and now own 4 zones. It makes you rediscover your music just like the iPod did. The big pro is that you can give the Controller to anyone and they can put music on! I've tried Turtle Beach, Slimp3 and Roku and I always got stuck putt

Cons: I could really use an ampless version for my home theater system. The Zoneplayer is big and you don't use the amp in that configuration. Maybe those Sonos people don't watch TV but most people I know do. It can get pretty expensive. I'm at 4 rooms and

Review:
User Rating:
4.0 stars

out of 40 user reviews

Real Rhapsody Streming Coming

Pros: Fantastic Remote, Multizone, Upcoming Streaming from Real Rhapsody (March most likely). Price is justified for full features

Cons: DRM (protected WMA files) don't support multizone yet - but they are working on it. Apple AAC Protected files not likely (Apple's Fault), No DIGITAL OUT (c'mon), Will Navigating Large Playlist be easy? Requires Sonos AMP when you may already have one, AMP

Review:
User Rating:
4.0 stars

out of 40 user reviews

iPod for your whole house

Pros: It frees your iTunes from the computer and lets you play it around your house. I'm a beta site and I love it.

Cons: It's not shipping. What is with these guys? I had a beta unit 3 months ago that was fine.

Review:
User Rating:
4.0 stars

out of 40 user reviews

Looks like a winner -ratings based on what I've read.

Pros: Based on what I read online, it looks like a great product. Can't wait to get mine in Jan 05.

Cons: They need a Sonos Plus model that includes a standard single tray CD/CD-MP3 player and FM (or FM & XM)tuner(s). Then it could completely replace an audio system. Sometimes you just want to listen to a CD that you may not have or want to load on your

Review:
User Rating:
4.0 stars

out of 40 user reviews

Looks Cool

Pros: I have been reading up on this product for sometime and if it delivers what they promise on the Website, they are on to something big.

Cons: It is kind of expensive, but if it delivers on what it promises, well worth the investment.

Review:

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Sonos Digital Music System (ZP100 bundle) specifications

  • General
  • Product Type Network audio player
  • Width 10.2 in
  • Depth 7.2 in
  • Height 4.4 in
  • Weight 9.9 lbs
  • Enclosure Color Light gray
  • Audio Features
  • Amplifier Output Details 50.0 Watt - 8.0 Ohm - 2.0 channel(s) ( Main )
  • Sound Output Mode Stereo
  • Sound Effects Loudness
  • Total Harmonic Distortion 0.02 %
  • Bass Control Yes
  • Treble Control Yes
  • Additional Features Balance control , Upgradeable firmware
  • Networking features
  • Network player type Network audio player
  • Network player functionality Internet radio playback , Digital audio playback
  • Supported digital audio standards AAC , WMA , MP3 , WAV
  • Connectivity Wireless / wired
  • Connectivity protocols IEEE 802.3u (Fast Ethernet) , IEEE 802.3 (Ethernet)
  • Headphones
  • Headphones Type None
  • Microphone
  • Type None
  • Remote Control
  • Remote Control Remote control - Radio
  • Features LCD display , LCD backlight , Back-lit buttons
  • Power
  • Power Device Power supply - Internal
  • Power AC 120/230 V