"A great product from a great company..."4.5 starson by dddave40
Pros: An easy to use, set up, no hassle network music system
Cons: Adding more Zoneplayers is making me broke!!
Summary: I am a an audiophile who has been waiting for a well designed, effective network music solution that allows me to stream high quality music formats for years. I started out with the Turtle Audiotron which worked decently with MP3s, a great idea with a half-baked implementation that came before its time. Now we have the Sonos, a system that is easily expandable, doesn't require an expertise in networking, and allows me to stream music throughout my home in a CD quality lossless format (FLAC). This system works great, is designed from a sensible, user friendly point of view, and easily scales to accomodate my growing music collection and need to hear music in all parts of the house. Whats even more impressive is the company. I haven't seen such a great customer centric company in a long time. I have had nothing but frustration dealing with companies like Sony, Creative, Buffalo Tech, and others who clearly do not care about the customer once the sale is made. Most consumer electronics companies should learn from Sonos. They have a great web site with tons of support information, a well moderated forum, and an excellent, responsive customer service department. Sony, Creative, and all you other companies with crappy customer service, shame on you!!