- Average user rating: 2.5 stars out of 36 reviews Back to product review
- My rating: 0 stars
Full user review
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1 out of 1 people found this review helpful
2.0 stars
"Beware of warranty."
Pros: Great size. Decent video
Cons: The warranty, see below
Summary: If your camcorder develops a problem within the 90 day warranty period:
My flip video developed lines on the screen (you could not see the video) after trouble shooting with technical they had me return it. A few weeks later I get it back with a letter saying it could not be repaired so it was replaced. The problem was that I sent a camera in that was in "Like New" condition without a scratch or a fingerprint on it and what I got back was a camera with many scratches including one on the screen itself. After numerous phone calls and promises that someone will get back to me no one has. I find it ironic that they will allow you to return your camera to them within 90 days of purchase for a full refund if you are not completely satisfied (you have to have purchased it from them directly)yet mine was defective and was returned within 90 days and I get a uses one back. I guess I now know what they are doing with returns from the unsatisfied customers. I have posted the warranty information below.
Please submit a request to customer support detailing the nature of the problem. We will attempt to resolve this issue for you and if not resolved, provide you with further direction to have your camcorder repaired or replaced with a refurbished unit.
Where to buy
Flip Video Ultra (60 minutes, black):
$129.97 - $136.80
| store | price | in stock? | rating |
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$129.97 | Yes |
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$129.97 | Yes |
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Amazon.com Marketplace
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$136.80 | Yes |
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