"JVC customer service is AWFUL!"0.5 starson by elblis
Pros: camcorder preform fine, but.....
Cons: eventually I needed customer service (see story below). JVC did nothing to help a simpe problem. No matter how good a product seems if the company won't back it go to a company that will-canon,sony.....
Summary: JVC customer service awful!!I have always been a fan of thier product but when I purchased my camcorder one of the video editing disc was damaged. Simple call the company and they will send me a new one? Wrong. After sending repeated emails, proof of purchase, and long phone calls they did nothing. When I spoke with superisor he did nothing. Terrible customer service. Buy other brands. Eventually you will need to deal with customer service for something and JVC will be of no help. Paticence will not help you buying another brand will.
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