JVC GR-D250

Pros: Good options, decent quality, easy to use

Cons: Unreliable, disappointing customer service

Summary: WE HAVE HAD THIS CAMCORDER FOR 3 MONTHS AND IT HAS NEEDED THE HEADS CLEANED TWICE. IN MY EXPERIENCE, THAT IS NOT NORMAL. SO WE TOOK IT TO THE LOCAL JVC CERTIFIED REPAIR SHOP AND THEY COULD FIND NOTHING WRONG. THEY SAID THE HEADS WERE CLEANED AND IT LOOKS FINE. HOPEFULLY THEY ARE RIGHT, BUT IT IS STILL ODD THAT THIS HAPPENED. I HAVE ALSO CONTACTED JVC AND THEY SAID IF THE SERVICE CENTER DIDN'T FIND ANYTHING WRONG THERE IS NOTHING THEY CAN DO. I REALLY JUST WISH THAT THEY WERE EASIER TO DEAL WITH. IF I WERE CONSIDERING BUYING ANOTHER CAMCORDER, AND I AM, I WOULD NOT BUY ANOTHER JVC.
I UNDERSTAND THAT SOMETIMES THINGS HAPPEN, BUT WHEN THEY DO YOU EXPECT A BIG COMPANY LIKE THIS TO TAKE CARE OF THEIR CUSTOMER AND IN THIS CASE THEY DIDN'T.