"Poor Service I was a victim of from Ceva Logistics."1.0 starson by trtytetutwtiqo
Pros: Amazon gave me a 30 dollar gift certificate to settle me down haha
email erc at amazon dot com and call 1 866 423 5355 they deal with larger items tv's ect ...
Cons: Ceva Logistics delivery service does not intend on delivering my tv until they have other business in my are. They are not organized one department doesn't know what the others are doing.
They answer the phone and transferred you around and around like a
Summary: I ordered a tv from amazon on sept. 6th 2011 ceva posted s delivering date of sept 14th 2011.
It is now sept 21, 2001. I was told I had to wait until they get another order for delivery in my
semi rural area.
I started calling on the 15th to see about setting up a time and date. the customer service number
I found on the net sent me to another department which sent me to another place then they
transferred me to the right place finally. The guy who answered told me it hadn't even arrived
there yet. I waited a few days and called again to be told that it had arrived at their destination,
but I had to wait until they had other business in my area.
I called amazon the lady called ceva and they told her it will get there when it gets there. Then I
emailed them email@example.com, a lady called gave me 30 bucks credit. Asked me to be
patient for 2 more day. Today is the second day she asked me to wait no phone calls today, no tv,
and no more laughing. I payed a lot of money for this tv and I want it I am starting to worry did
they damage it and are trying to get it fixed, who knows right. If you can asked them (amazon) if
they will provide a 50% refund if you have to waits 15 days after the delivery.
I will no ever EVER deal with Ceva Logistics again.!!!!!
firstname.lastname@example.org is the people in charge of delivery. plus
1-866-423-5355 is the number for large item delivery service.
and I still haven't received my 3d tv !!!!