Pros Size, battery life
Cons White balance is my biggest beef.
Summary I can say the S500 is worth it. I've had it for about a week. I really like mine. I had a Z750 and lens error problems. I returned that and bought this.
Superb little camera. I put together some sample images and wrote up a little review.
I am just a snapshot shooter. This is the perfect camera for me. The size, the images, everything is just right.
Give it a read and see what you think.
Pros Tiny, solid, great UI, good battery life, optical zoom, looks great
Cons Picture quality not that great, user manual could be better, cheezy PC software
Summary I upgraded from a Canon Powershot S30 for better size and battery life; the S500 is pretty much as I expected - really small, solid (thanks to the aluminum case), very easy to use, and takes so-so pictures. I'm no photographer, but with default settings (5mp, normal quality) the picture quality is clearly not as good as the Canon S30, which is only 3.2mp. The pics are fine for my on-the-go snapshot needs though. I was constantly needing to switch batteries on the old camera, and so far the S500 (rated at ~200 pictures) is sooo much better. The camera UI is an added bonus - I found the manual to be of limited value: I've found several features on the camera that I didn't see mentioned in the manual, but in retrospect are quite intuitive.
One other thing I found: the camera model is fairly new, and Casio is providing firmware upgrades pretty often. I had version 1.01, and 1.02 was already available when I got my unit. Installing the firmware upgrade was a breeze, I just followed the online instructions - which is also how I found that the camera mounts as a drive (maybe I missed that in the user manual?)
Pros Love the color, design and size
Cons Flimsy, HORRID customer service!!! Rude, nasty and evasive!
Summary I bought 2 of these back in July. The first one broke twice and the 2nd time the screen stopped working. I sent it back to Casio and they claimed it was a lens problme. But the first time they repaired it they also said it was a lens problem. they wanted $225 to repair. I tried telling them it was not damaged by me.
no luck. The reps are nasty, they hang up on you and do not return calls. Good luck trying to reach customer service supervisiors...they are even worse.
The director of customer service will not return my calls after 2 weeks of messages left (most times his voice mail is full). I cant get anyone else to even listen to me.
I took this up with the BBB and i will post the results here.
Oh, and the 2nd camera is now broken too but I will not send it back to them.
Casio is the worst company I have ever dealt with. Do NOT buy anything from them.
Pros you will think you love it until you download photos/videos and discover you cannot play videos on a mac!
Cons videos are not mac-compatible.
Summary I am so disappointed, to say the least. Here i was so psyched about my beautiful little camera, and thrilled i could finally take videos lasting as long as the memory did. I downloaded them and had no picture. I kept asking casio how to fix this and they kept sending me suggestions. finally i found a line in the manual in the website declaring that in fact one cannot play these videos on a mac, the format they use is not compatible. amazing none of these professional product reviewers warn anyone of that. now i'm stuck with a $500 camera that i can't use for video. avoid it.
Pros Worked 6 months before breaking
Cons Warranty not honored after breaking
Summary We've had this camera for 6 months. We loved it. Then the ring around the lens popped off after simply turning it on; it could not be reattached. The machinery inside was exposed. Casio took it back since it was under warranty, but, after we sent it to them, we were told that the lens ring was not covered. Even with their warranty in hand that stated everything (excluding the battery) is covered, Casio insisted we pay nearly $200. In addition, we have been waiting 2 months to get the camera back (we still don't have it). We're so very frustrated. I would pursue them legally if I could justify the expense and effort. We are using the only alternative left to us of warning people about Casio's actions. We now see others on the Internet have posted the same complaint.