"Do NOT be misled by the attractive design"1.0 starson by relezi
Pros: Love the color, design and size
Cons: Flimsy, HORRID customer service!!! Rude, nasty and evasive!
Summary: I bought 2 of these back in July. The first one broke twice and the 2nd time the screen stopped working. I sent it back to Casio and they claimed it was a lens problme. But the first time they repaired it they also said it was a lens problem. they wanted $225 to repair. I tried telling them it was not damaged by me.
no luck. The reps are nasty, they hang up on you and do not return calls. Good luck trying to reach customer service supervisiors...they are even worse.
The director of customer service will not return my calls after 2 weeks of messages left (most times his voice mail is full). I cant get anyone else to even listen to me.
I took this up with the BBB and i will post the results here.
Oh, and the 2nd camera is now broken too but I will not send it back to them.
Casio is the worst company I have ever dealt with. Do NOT buy anything from them.