"Broke and Warranty not Honored"0.5 starson by mattoakland
Pros: Worked 6 months before breaking
Cons: Warranty not honored after breaking
Summary: We've had this camera for 6 months. We loved it. Then the ring around the lens popped off after simply turning it on; it could not be reattached. The machinery inside was exposed. Casio took it back since it was under warranty, but, after we sent it to them, we were told that the lens ring was not covered. Even with their warranty in hand that stated everything (excluding the battery) is covered, Casio insisted we pay nearly $200. In addition, we have been waiting 2 months to get the camera back (we still don't have it). We're so very frustrated. I would pursue them legally if I could justify the expense and effort. We are using the only alternative left to us of warning people about Casio's actions. We now see others on the Internet have posted the same complaint.