Olympus EVOLT E-500 with 14-45mm f/3.5-5.6 lens & 40-150mm f/3.5-4.5 lens

Pros: Camera was easy to use and the pictures I took were good and solid.

Cons: I had a problem with the camera rear panel having movement and being loose. I have tried now for over two months to fix problem but Olympus customer service is ridiculus.

Summary: I physically drove my camera to their Haupauage NY location twice only to receive the camera back in the exact same condition. The first time they sent it back without the camera body cap, I left with them, and with a piece of paper scotch taped to the opening. After the second time of non repair I finally found one person, out of many, willing to try and help me with out transferring me to someone else or telling me someone would call me that never did. He told me to send it in for a replacement. It took them a week or so after having received my camera to send out the new one. When I received the replacement it was the Silver Body version not the Black Body version, which I had originally bought. They now tell me I have no choice in the matter and that I am stuck with the silver camera. They say they have no way of differentiating the camera color when they pull it from the shelf, even though it is clearly marked on every side of the box I received. I am trying to see if they will exchange it but so far I'm being told I am stuck with whatever they sent me as a replacement. I am absolutely astonished at how this has all panned out. I was happy with the cameras performance initially but the company behind it is not solid, as far as customer service, if you happen to have a problem. I was told different things by different people throughout the whole process and made to feel like a nuisance rather than a paying customer. I will never buy an Olympus product again and will probably try and sell this camera and accessories on Ebay and will spring the extra cash for another Manufactures camera. I guess you get what you pay for. The lower price is definitely reflected in the way the support is run. If anyone else has had a similar experience I would like to hear about it.