"Could have been a great product"0.5 starson by benjaminwb
Pros: Sleek design and its response time between pictures is very quick.
Cons: Bad customer support, terrible hinge design holding the battery and sd card in, the hinge would only get worse since the cameras battery must be removed to charge. When using the flash a black corner is left in every picture.
Summary: I bought this camera yesterday based on Sony's reliability and good name. I immediately noticed a black corner that took up about an eight of the screen in all the pictures that used the flash. From what I can see it is a design flaw where the flash is too close to the lens, its the closest I've ever seen on any camera. When the flash is triggered the lens blocks the light from reaching the bottom left portion of the screen. Spent 2 hours on the phone with Sony only to provide absolutely no help whatsoever. They could not have cared less about the issue. I wanted them to provide me with a different camera while I paid the difference because this one obviously has a design flaw but after fighting with them for 2 hours it was a no go. First Sony product I have bought in a long time and will definitely be my last with such unreliable customer service staff. Fortunately the store where I ended up taking it back to did not charge me the 15% restocking fee like they were supposed to which is why I called Sony to begin with. It's just really disheartening that no one at Sony cares enough to do anything to satisfy a customer. It's not like I was asking for anything free, I mean come on... I ended up getting a Samsung TL210 which I highly recommend to anyone. It is built better and takes higher quality photos without the black spot.