- Average user rating: 2.5 stars out of 9 reviews Back to product review
- My rating: 0 stars
Full user review
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1 out of 1 people found this review helpful
1.0 stars
"A nice unit but only worked 10 months (out of warranty). Waiting now for 2 months for repair."
Pros: Nice when it worked
Cons: Awful customer service
Summary: This unit worked well for 10 months until the display went blank. Unit was out of warranty so emailed customer service on repair. Sent in all the paperwork with the unit last November (return procedures very cumbersome). Emailed them several times for updates and no answers. Finally got a return email to call their RMA dept. which I did several times. Finally got a human on the end of the line and was told that they cannot find the unit. I had to send them the UPS tracking number to prove it was sent.
My hunch is that it will take another two months for them to say they are still looking! I will update this review when/if this comes to a conclusion. Right now..stay away from this company.
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