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Philips 9FF2M4 Digital Photo Frame (09/23/2006)

Philips 9FF2M4 Digital Photo Frame

Entered CNET Catalog: 09/23/2006

SKU: 9FF2M4

Manufacturer: Philips Consumer Electronics

Manufacturer description

How many digital pictures are hidden on your PC? See, share, organize and relive your memories with Philips PhotoFrame, the easiest way to display your digital photos in stunning quality - without a PC.

Product summary

The goodThe good: This sleekly styled Philips digital photo frame has a bright, high-resolution 8-inch-diagonal display, slots for most types of memory cards, and a rechargeable battery that allows you to place the unit on a shelf or a table without plugging it in to the wall. You also get four interchangeable colored borders to customize the frame's look. There's a built-in clock, an autotimer that controls when the frame goes on and off, and fairly advanced slide show functionality with multiple transitions as well as the ability to create albums right on the frame.

The badThe bad: The frame's a bit pricey, and there's no support for video playback.

The bottom lineThe bottom line: Despite a few minor shortcomings, Philips's 9FF2M4 digital photo frame offers impressive image quality and a strong feature set that put it near the top of the digital photo frame class.

Average user rating: from 13 users
2.5 stars

Editors' review

  • Editors' Choice: No
  • Reviewed on: 12/13/2006
Late last year, Philips quietly put out one of the best photo frames on the market, the Digital Photo Display 7FF. We gave that model high marks for its impressive image quality and sleek design, though it did have some drawbacks--most notably, its interface wasn't quite as intuitive as it should be. Now the company is serving up a larger model, the $250 9FF2M4 (who comes up with these names?), which addresses the interface issue while adding several new features and maintaining its excellent image quality. The result is a digital photo frame that's a standout in the rapidly evolving--and expanding--digital photo frame category.

Like its predecessor, the frame looks a lot like a miniature version of the display on Apple's original iMac flat-panel all-in-one computers, with clear plexiglass around a white border that surrounds the 6.7 x 4.5-inch (8-inch diagonal), high-pixel-density LCD panel. Philips calls the 9FF2M4 a 9-inch frame, but that dimension includes the width of the white border, not simply the width of the LCD. While you couldn't swap out the white border on the 7FF, the 9FF2M4 comes with three extra borders in red, silver, and black that are easy to change (they adhere magnetically). The adjustable--and removable--stand on the back lets you set the frame vertically or horizontally in landscape or portrait orientation. You also get a wall-mounting kit in the box.

The 16-bit (65,536 potential colors) display has built-in memory, which allows you to store between 110 to 150 photos internally, according to Philips. Additionally, around back you'll find slots for Compact Flash, SD, MMC, xD, and Memory Stick memory cards (the SD slot accommodates Memory Stick and Memory Stick Pro Duo cards), giving you the ability to display hundreds or even thousands of photos. You can choose to leave the images on the card or transfer however many will fit into the display's remaining internal memory. Another option is to upload photos from your camera to the display via a USB cable.

The one advantage to transferring the photos to the display's internal memory is that, as part of the copying process, the unit automatically resizes the images to 720x540 pixels--or as close as it can get to that size. For instance, we shot some images with an Olympus Evolt 500 dSLR that started out with resolutions of 3,264x2,448 and were sized down to fit. If your image won't quite translate to 720x540, the display adds black bars to the top and bottom or the sides rather than cropping your image--which is a good thing; some frames chop off large parts of your picture. Since the screen has 680x480 pixels, Philips says that some cropping may occur, but it must be minor because we didn't notice much in the various images we viewed. The biggest impact of reducing your images' size (along with their file size) is that transition effects in slide show mode (you can select from 14 transition effects, as well as random mode) work more smoothly. In other words, if you have a fairly high-capacity memory card (512MB or greater), you're probably best off just loading the card with photos and leaving it in the display.

As noted, we were impressed by how our pictures looked on the frame. The display had a little trouble resolving darker gray backgrounds (we noticed some false contouring), but that's a minor flaw. All in all, the images were very sharp with vibrant, accurate colors. Naturally, the quality of the image onscreen will depend on how good the source photo is.

Turning back to features, aside from the increased number of transition effects, Philips has also thrown in some basic editing capabilities that include image cropping, rotating, and the ability to give your images a black-and-white or sepia tint. There's also a collage mode that allows you to display the same photo on the screen in a variety of sizes with various layouts to choose from. We can understand making a collage out of several images, but we didn't see the appeal in a collage made of single image. However, we liked that we can create labeled albums on the frame that you can then select for slide-show viewing. The built-in clock is also a nice touch--the numbers are nice and big--and we also appreciate that you can set the frame to display reminders, as well as to turn on and off at selected times. One feature that's missing is video support, which would allow you to playback the MPEG-4 videos you shoot with your digital still camera. We're starting to see this feature--along with audio playback--in more frames.

Like the 7FF, the 9FF2M4 has a built-in rechargeable lithium-ion battery that allows you to place the frame wherever you like--or pass it around--for a little while without being concerned whether it's within reach of a power outlet. Of course, if you want, you can leave it plugged in at all times and not worry about having to recharge it. Depending on the brightness setting--yes, it's adjustable--a fully charged battery offers as much as 60 minutes of operation, which makes the feature less practical.

Our biggest complaint about the 7FF was that the unit wasn't a little more intuitive to navigate right out of the box. Although it didn't take us that long to figure things out, the unit's internal GUI (graphical user interface) could have been a little more user-friendly. Philips seems to have gone out of its way to fix that problem in this next-generation model with a totally redesigned interface. While you'll certainly find some things to nitpick--for example, we did have some trouble going forward and back in the menu at certain points--but the new three-button interface (one is a four-way directional button) is a lot easier to deal with than the multibutton scheme of the 7FF. That said, we suspect that, down the road, Philips may issue a firmware upgrade to correct a couple of bugs--yes, the frame is also firmware-upgradeable--that will make navigation even smoother.

Fans of Ceiva photo frames, which allow you to automatically "push" photos to them via the Internet--a good options for those who want to send regular photo updates to a grandparent or other family members--will note that this model doesn't offer that feature. On the other hand, you won't have to pay a monthly fee to actually use your frame.

In the final analysis, Philips has taken another step forward in the emerging digital frame category with its 9FF2M4 Digital Photo Display. With prices dropping on the older 7FF model, this model won't seem like a bargain, but its improved interface and additional features make it the better choice if you can afford it. As it stands, it's one of best digital photo displays we've encountered, though we do expect to see the competition heat up in 2007 as more established consumer electronics companies jump into the frame fray.

Editor's note: Philips also makes the 7-inch 7FF1M4, which offers many of the features of 9FF2M4 but won't automatically rotate your images and doesn't have as many options for albums and effects.

User opinions

Select a User Opinion to view: 1 2 3 4 5 6 7 8 9 10 11 12 13
User Rating:
3.0 stars

out of 13 user reviews

The 2 pics I could load looked great

Pros: Picture quality is good, great when it works

Cons: 1 hour battery life, are you kidding? Sketchy internal memory. Not user friendly. Doesn't accept several common memory cards

Review: This is a great product in theory. Good company, attractive design. To load pics you have to download their software and transfer pics. Sounds normal, but it didn't work. You can't drop and drag, copy/cut and paste, send pics to the frame. The directions/manual offer the detailed description of "install software and load pics" as guidance. Their customer service websites were down. The people I eventually spoke to were useless, and said they couldn't help because their internet was down. Can't find how much internal memory is available. CNET could load 100 pics, the frame comes with 27, but I can only load 2 so far. I want this to work and will spend more time on the phone to figure it out.

Updated on Dec 30, 2008

Got in touch with customer service. Said that a memory card is required to load any pictures. Would've been nice information to have when I purchased the product, written somewhere on the box perhaps.

User Rating:
4.5 stars

out of 13 user reviews

Great picture quality and features

Pros: Pic quality, battery powered

Cons: Not for Mac users (read the specs. before you buy)

Review: Excellent picture due to the excellent pixel density. One of the best on the market. The rechargeable internal battery is cool because it is one of the few frames you can unplug and pass around. You Mac users that left the negative ratings need to read the specs. before you buy a product. Half the world is not Mac compatible, get over it!
User Rating:
1.0 stars

out of 13 user reviews

Difficult to upload photos and costly - look elsewhere

Pros: Large Screen size

Cons: Difficult to upload photos and expensive - look elsewhere

Review: Other frames have a USB port that you can easily use to add photos to your frame. I wish I had received one of those as a gift! To add photos to this frame at the office so they're viewable you have to bring your memory stick, copy to your computer, upload Phillips clunky software, hook up frame to computer using a cord and then copy using their software. FIND ANOTHER DIGITAL FRAME!
User Rating:
3.0 stars

out of 13 user reviews

Not Mac Friendly

Pros: But there is a solution.......

Cons: 1 GB memory card

Review: I bought a 1 GB memory card. Use a media reader with the card in it and drag the photos into it. Drag only 20 photos at a time. I got about 90 photos on it 4.5x2@ 150ppi.
Good luck.
User Rating:
0.5 stars

out of 13 user reviews

WARNING: NOT Mac-compatible

Pros: the few photos that did load looked good

Cons: I wasted most of a weekend trying to get more than 13 pictures to load.

Review: This device is supposed to be Mac-compatible? Fuhgeddaboutit. Once you spend the money and open the box, you learn that the photo manager software provided is only for the PC.

And once you do any searching online, you learn that all the problems you're experiencing as a Mac user have been experienced by others.

It's supposed to hold 100 photos. After 3 days of trying, I couldn't get it to hold more than 13. I reduced file size down to a bare minimum. I was WAY under the capacity, yet a maximum of 13 photos would load. That's trying it both from my Mac directly and from a photo memory card.

Sorry. This attractive-looking and -sounding concept is not ready for prime time if you're a Mac user. I rarely write reviews in forums like this but I don't want to see another Mac user experience the frustrations I have - and those that I now have read online that other Mac users have had with this product.

The user guide was useless and the phone technical support guys (I called twice and talked with two of them) could only read from the user guide. They were clueless.
User Rating:
4.5 stars

out of 13 user reviews

Amazing product!

Pros: Sharp, vivid picture

Cons: No video...

Review: Great product, much better picture than the other frames I considered at the time. No problems whatsoever.

Not cheap, but IMO worth the money for the quality. We've had ours for months now.
User Rating:
2.0 stars

out of 13 user reviews

Great frame but the electronics will fail

Pros: Good image quality and menu system

Cons: Will die in days

Review: I've had two Philips frames. Both died within days of purchase and couldn't be re-set. I called the factory and they can't explain it. So I'd wait for this bug to be found and fixed before investing in one of these frames. Also, I used a 4 GB CF card with 1000 pictures on it (the factory approves a 4GB card) and it seemed the same ones kept coming up, even when it was set to randomize.
User Rating:
2.0 stars

out of 13 user reviews

Unpredictable Life !

Pros: Good Quality PIctures

Cons: Cant say when will it die

Review: Bought this from amazon yesterday. Was enjoying a great quality of pictures displayed. Simply amazing.

Today i turned it on and tried to insert a pro-duo stick as a source, the battery of this unit was low at that time.

When i inserted the stick, the unit's display went off. The power light was on forever, dead display.

I called up Philips, they said the unit is dead it has to be replaced.

So this is not a robust product. It can not survive even simple problems.

Think...

Amazon, as always are my best pals for buying. They are processing me a replacement. Let me see how that works.

But the quality !!!! Simply Superb !!! Value for money.
User Rating:
4.0 stars

out of 13 user reviews

perfect for digital homes

Pros: Great photos quality, great idea, great clock

Cons: Is there a larger one coming?

Review: I only has it for one week. It looks gorgeous on my white TV unit and certainly an eye catching one when the photos are displayed as slideshow. My wife likes the clock most. The autoon/off function makes the unit unobtrusive and did I mention my wife likes the clock?
User Rating:
1.5 stars

out of 13 user reviews

Didn't last 2 months

Pros: Good color, versatility

Cons: Something went wrong with the picture

Review: I purchased this digital picture frame from Costco.com, because Philips has a reputation for quality products, and there were a number of options for picture input, using different picture "albums", and several different colored templates which attached to the front of the frame magnetically.
Unfortunately, after about a month and a half, the picture started flickering, something like a venetian blind/horizontal bar pattern. The picture was still there, but there was a lot of flickering, making it unwatchable.
I note that Costco.com no longer offers this item.
Philips offered to service it, but I would have to ship it to Arkansas at my expense.
User Rating:
1.5 stars

out of 13 user reviews

Polaroid has le$$ alternative

Pros: nice presentation

Cons: about $100 at Walmart

Review: Walmart carries a Poloraoid frame, same size, for about $100.
User Rating:
4.0 stars

out of 13 user reviews

Only one store?

Pros: Reasonable price

Cons: Availability

Review: I'm not rating the product yet, but just want to add that your site only had one store "pcRush" as a shopping location, but I searched and found many more retailers, and every one had a better price. I ended up purchasing from Erwin Computers (ERWINCOMP.COM) They didn't have the best price but had the best shipping options. -JR
User Rating:
4.5 stars

out of 13 user reviews

Simple, Great Pitcure Frame

Pros: Image quality, auto on/off, able to take many types of memory cards

Cons: nothing major, I guess it could have included wifi

Review: I have had this frame for about a year and it's great. The image quality is great, better than any other digital picture frame I've seen. I love the timer function so that you can set the frame to go on and off at certain times. The ability to use any memory card type is great. It comes with some built in memory so you won't need a memory card to get started. It's simple to use, just plug it into your PC and it shows up as a removable storage device. The battery is a nice feature, it makes it easy to pick the frame up and hand it to people to look at. The only way this frame could be better is if it had wifi to hook up with a network and grab pics from there. But that is more complicated, this is a simple to use frame. I bought one for my mother and sister and even they can figure out how to use it.

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Philips 9FF2M4 Digital Photo Frame specifications

  • General
  • Device Type Digital photo frame
  • Key Features Digital photo viewer , Memory card reader
  • Width 10.2 in
  • Depth 4.3 in
  • Height 7.8 in
  • Weight 2.2 lbs
  • PC Interfaces USB
  • Display
  • Display Type TFT 9.0 in - Color
  • Display Form Factor Built-in
  • Status Information Power
  • Display Features Brightness
  • Digital Photo Frame
  • Mounting Yes
  • Operating Modes Portrait , Landscape
  • Features Variable fade effects , Variable slide show speeds
  • Memory / Storage
  • Flash Memory Cards Supported Memory Stick PRO , Memory Stick , CompactFlash Card type I , xD-Picture Card , SD Memory Card , MultiMediaCard
  • Still Images
  • Supported Still Images Formats JPEG
  • Playback Image Resolution (max) 12 megapixels
  • Photo Playback Modes Auto slide show , Zoom in , Thumbnail , Rotate
  • Connectivity
  • Connections USB
  • Battery
  • Rechargeable Battery Rechargeable
  • Battery Life Details Slide show - up to 1.0 hour(s)
  • Environmental Parameters
  • Min operating temperature 32.0 °F
  • Max operating temperature 113.0 °F
  • System Requirements
  • Operating System MS Windows XP , MS Windows 2000
  • Miscellaneous
  • Firmware Upgradable Yes
  • Included Accessories Stand , Power adapter , USB cable
  • Compliant Standards UL , FCC , CE , PSB , VCCI , BSMI , Plug and Play , GOST , CCC , C-Tick