- Average user rating: 2.5 stars out of 13 reviews Back to product review
- My rating: 0 stars
Full user review
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9 out of 10 people found this review helpful
0.5 stars
"WARNING: NOT Mac-compatible"
Pros: the few photos that did load looked good
Cons: I wasted most of a weekend trying to get more than 13 pictures to load.
Summary: This device is supposed to be Mac-compatible? Fuhgeddaboutit. Once you spend the money and open the box, you learn that the photo manager software provided is only for the PC.
And once you do any searching online, you learn that all the problems you're experiencing as a Mac user have been experienced by others.
It's supposed to hold 100 photos. After 3 days of trying, I couldn't get it to hold more than 13. I reduced file size down to a bare minimum. I was WAY under the capacity, yet a maximum of 13 photos would load. That's trying it both from my Mac directly and from a photo memory card.
Sorry. This attractive-looking and -sounding concept is not ready for prime time if you're a Mac user. I rarely write reviews in forums like this but I don't want to see another Mac user experience the frustrations I have - and those that I now have read online that other Mac users have had with this product.
The user guide was useless and the phone technical support guys (I called twice and talked with two of them) could only read from the user guide. They were clueless.
- 1 reply to this review
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I don't know what MAC you were using but I love my Philips Photo Frames (purchased 1 for me and 1 each for the parents) and all were set-up with my MAC. I do have a newer Desktop (around 2 1/2 years old) but it worked just fine. My photos are ordered and do the transitions and slides as advertised. I even did the same thing like the ad with a close-up sliding across and expanding into a group shot. Maybe your MAC needs some kind of update???
