"DirecTv has finally killed HD Tivo"1.0 starson by cbessant
Pros: TiVo has THE best user interface, clean remote, easy to use unit
Cons: DirecTv will not support MPEG4 which all additional HD channels will broadcast in
Summary: Please note: My rating is for DirecTv's management. I'd give them a "1" but my HD TiVo still works just fine, and they still have time to fix my complaint.
DirecTv was, keyword, hands-down the best "cable" service available at least in my neck of the woods. When coupled with TiVo, it made it THE best. The TiVo subscription price was the great as compared to TiVo with cable.
I purchased this unit 12 months ago to the date, and I ordered HD service. I was informed the only draw-back to this unit is it would not receive local HD programming over-the-air MPEG-4. No problem.
Over the past year, I've inquired when DirecTv will expand their HD program offerings, and was told they were working on it. Well, the new bird was successfully launched and placed in geosync to provide MPEG-4 FOR THE EXPANDED HD SERVICE FOR NON-TIVO CUSTOMERS. Well, the HD TiVo will be stuck with the standard 10 HD channels, unless I want to: 1) pay $99 for the inferior HD-20 unit "downgrade", 2) subscribe to 2 more years of service (NOT), 3) abandon my HD TiVo that I purchased for $499 a year ago and risk divorce (my wife loves TiVo and hates, as I do, the HR-20 "If she's not happy, you're not happy"), 4) cave into corporate greed (NOT).
Bottom line, as Jim Cramer is saying about the Federal Reserve and it applies aptly here "THEY KNOW NOTHING!": DirecTv, when Murdoch was a majority owner, decided to use one of his DVRs and dump TiVo. Obviously, this was a financial decision and no concern was given to customer satisfaction. It would be like telling a MAC user that MAC O/S was no longer being supported and the only choice today is Windows 3.0.
I've called DirecTv and the response is, "so sad, so sorry". I vote with my dollars. When I have the opportunity to cancel DirecTv, I will. It no longer deserves my money. They have abandoned a loyal group of customers. This is a business decision for them, as it is for me.
I tend not to be a religious zealot when it comes to tech, but when it comes to TiVo, DirecTv can just BITE ME.
DirecTv: I've got 12 months left on my subscription. If you value you me and all the other loyal HD TiVo customers, just do the right thing.