Pros If you've never owned a PVR it might seem good.
Cons If you've ever owned a Tivo, you'll wonder why Directv would ever switch to this.
Summary I actually own both a Hi Def Tivo and this lovely piece of technology, the HR20. I have them both side by side and use them both on a daily basis. True that eventually the HR20 will be able to receive additional show because of the MPEG4 technology, but aside from that it's a bucket of junk. It's runs very very hot compared to the Tivo, I'm actually on my 3rd unit because the first two were defective and this one has similar problems with freezing during fast forward. Good luck with the fast forward BTW, if you want to get half way through a 4 hour recording like a baseball game, you'll have VCR flashbacks with how long it takes and frankly that's just unacceptable.
I'm moving this unit to another room in the house and picking up another HD Tivo off Ebay. Shame on Directv for forcing out Tivo and replacing it with the HR20. Heads should roll over this mistake and I'm positive that Directv someway or somehow pays for this mistake. It would have been better in the wrong run to simply buy Tivo out when the stock was $2 then to try and pawn off a cheap knock off like this. And what in world is David Katzmaier talking about with an 8.1 ? That man is a fool and CNET must have been paid off for this review.
Pros Like a 12 step program for TV addicts
Cons Glitches, loses programs
Summary Way back when we had Ultimate TV and we have mourned it's passing ever since. TiVo was a joke compared with the ease and reliability of Ultimate TV, however, and I can't believe I'm saying this, I long for the days of TiVo. We've been fighting this for three weeks. In the first week it dropped half the shows it was supposed to record. In week two it stopped working all together and we got a new one, which stopped working last night. I have yet to see an episode of Grey's Anatomy this season. So I guess if you're trying to get off of your TV addiction this will do the trick because you will never get to watch TV again. Right after writing this review I'm calling DirecTV to beg for an old unit back.
Pros Is attractive looking when turned off
Cons Performs like a dead cow when turned on
Summary If you're looking for a DVR that can record video and play it back, look elsewhere. This machine is totally worthless. Bugs are numerous and too frequent to tolerate, rendering your favorite shows nearly unwatchable. Frequent software updates pushed out via satellite by DirecTv do not resolve the problems. If ever there was a product crying out for a class action lawsuit, this is it.
Pros None, Their scammers
Cons Lousy service, overpriced, diseptive tactics, dishonest
Summary After promising us a sweet deal (Showtime & The Movie Channel) free for 12 months if we signed up for 2 years service. Based on that and with an iterest in saving money we decided to switch from Dish Network to them. This was the biggest mistake we have ever made. Not only did they scam us and cancelled our free movie channels after 4 months, they never came through with the $25 gift card we were supose to receive either. They claimed, after offering and approving our registration for the card, that we didn't qualify. No real explanation other than that.
In addition, the service is far inferior to Dish Network, the sound is horrible and on some channels you have to turn the TV all the way up to hear it. Again, requests to have this resolved went nowhere. Also, you can't set a channel reminder to come on and switch to a channel when a show comes on when you want it starts. The remote and menu selections are far inferior to Dish Network searching options for shows is worthless.
This just names a few of the issues with this company and their product, not to mention their total dishonesty and inability to fix any issues. We will ride out our 24 month contract and then switch back to Dish Network or cable. As it turned out, with all the schinanigans from them, we ended up not even saving any money.
WAHT A MISTAKE SUBSCRIBING TO DIRECTV. DON'T MAKE THE SAME MISTAKE JUST TO TRY AND SAVE A FEW DOLLARS.
Feel free to email me at email@example.com if you need any more info.
Thanks, Bob Martino
Pros I could list a few - but I had Dish Network, and this thing has no pros when compared to the Dish products.
Cons Everything - I'm limited to 250 characters. Black screen freeze-ups, dropped video, poor flexibility for recording - if it's crap, this has it.
Summary The first HD DVR that DirecTV gave me when I signed up was supposed to be a brand new unit. After five months of use, it stopped responding to commands from the remote. I tried the remotes from other receivers, and it didn't work. I tried the DVR remote on my other recievers, and it worked fine. So I called DirecTV, explained the situation, and they insisted on sending me a new remote - even though I told them this wasn't the issue. Angered, I called them back the next day, and they said they couldn't assist me further until I tried the new remote. So three days later, I got the remote - and it didn't work. So after calling and complaining, they sent me another "brand new" receiver. I got a refurbished unit, that, after pulling the current receiver I have out of the cabinet, turned out to be older than the refurbished POS receiver I was initially given as a "brand new" unit.
This receiver has the same issues - black screen freeze, intermittent non-rsponsiveness to the remote - it's just a piece of crap. Period. It misses probably 10% of ths shows I've set it up to record (and no, there are no conflicting programs set to record - it just doesn't pick them up).
I switched from Dish Network because this had some of the programming that my wife enjoyed (no longer on), and it had more HD content than Dish had at the time. However, the receiver is junk compared to the VIP 722. It doesn't fast forward very fast at all. It doesn't have the recording reliability that the Dish unit has. You have to run two wires to the back of the unit, and attach two big diffusers so you can get your HD content (which the morons that installed the system did not hook up, or leave to be hooked up - had to wait for those to be mailed too). It locks up constantly.
I'm without my DirecTV service right now, because I'm reformatting my hard drive - AGAIN. I pay $80 a month for this service, and have LOVED having to reformat the hard drive because DirecTV can't get it right. I've lost the recordings that I got this service for FIVE TIMES because this thing is such a piece of crap.
I'm in the process of moving - but once moved, I will definitely be paying the cancellation fee to get rid of this service to go back to Dish.