"Clunkier than Tivo, but it actually works"4.0 starson by rrlozano
Pros: Very fast, no known bugs yet
Cons: Interface isn't as intuitive
Summary: I've only had the machine for a day, but I've noticed it's significantly faster than my HR-10 with Tivo. The menus draw quickly, channels change quickly and everything seems to work. I paid $600 for the HR-10 and the hard drive crashed 7 months later. This machine was notoriously buggy.
One down side is it has this goofy looking circle of blue lights that animate when you do anything with the remote, like say to my 2 year old son "come press my buttons..."
The thing about not being as intuitive is confusing because Tivo set the bar. The next product should take that interface and improve on it, not make it more mysterious.Updated
I've been using the HR-20 for about 2 weeks now. There are some basic features that are missing, like duel buffering, the ability to switch between tuners, a simple button for jumping to the beginning or end of a recording, a 15 minute skip, the option to resume playing a recording or start from the beginning and some others.
Also, this receiver takes about 10 seconds to change channels, particularly when going from a standard def channel to an HD. Rarely can you jump quickly from one channel to another.
Tivo is very intuitive and you'd think they would build off of those ideas instead of offering a clunky replacement.
One last thing, I paid $99 for the receiver and had to commit to two years, then I got my first bill and they're charging me $4.99/month to lease it. I sat on hold with Directv for 45 minutes and never got through.