"Huge disappointment"1.0 starson by grwacw
Pros: Absolutely None
Cons: Locks up, not user friendly, UHF Antenna unavailable, the list goes on
Summary: I have two HR10-250 receivers which are slow, but very user friendly. The HR20 is not user friendly and one of the biggest faults is the inability to swap tuners without retaining the last 30-45 minutes of programming - a real pain. The HR20 locks up constantly and needs to be reset - another five minutes per bootup. Also the literature says you can use a UHF Antenna with the HR20 but that is not true - in the set up menu the "Satellite-Antenna" choice is grayed out. I called Directv and they told me that this software upgrade will be available soon - like I believe that. Directv had the HR10-250 right in front of them and still failed with the HR20. It is horrible.