"THE HR10-250 IS BETTER! DIRECTV MUST FIX OBVIOUS SHORTFALLS!"1.5 starson by jtcuse44
Pros: Guide is faster than HR10-250, easier to start recording program
Cons: No dual-live buffer, fast forward/rewind controls stink, can't start series link from title search
Summary: After four missed appointments with Directv and unprecedented wait times trying to get the company's order system fixed, I had high expectations here. Overall, I must have spent over 12 hours on hold with Directv trying to get them to install units that they had and I ordered. That said, that is a Directv service issue and not an HR-20 problem.
To be honest, in terms of the DVR, I am not happy with this unit. The interface is bad, there is no dual-live buffer (huge downside), and the fast-foward/rewind controls are a joke. Also, you can't activate the Series Link feature after you do a keyword search. You have to active the link in the guide, and then go to the menu to make the changes for repeats and such - a lot of work to do something that was easy in Diretv's neglected TIVO interface.
I am not saying the HR10-250 does not have its problems, because it did/does, but DirecTV must listen to its customers and fix these VERY REAL shortfalls in the HR-20.
I really hope the national roll-out of the 150 national HD channels in "early (i bet)" 2007 makes this switch worth it. If not, the HR-20 is much to do about nothing at this point. Until those new channels come out, I will probably reinstall my HR10-250s.