"Don't waste your money"1.0 starson by jamesfaucett
Cons: Software issues and processor speed
Summary: This product has more software issues that you can imagine. I have owned two of these DVR's for about 6 months and they are the worst peice of equipment I have ever bought. The software has one major glitch, it only records sometimes. Since this is the primary function of a DVR, you can imagine my frustration. I have contacted Directv 4 times in 6 months on the issue and most recently, they say that there is a known software issue on these receivers and there is no upgrade in the near future to resolve the issue (they have had 2 upgrades since I purchsed). The major problem is they used a processor that cannot handle all of the functions for the receiver. This is the reason they can manufacture them for about half the cost of other receivers with the same functions. I would highly recomend not buying this product unless you truly don't care if your shows get recorded or not. I have to reset each one of my receivers daily, this will fix them for a short time. It is amazing that Directv will still continue to manufature these faulty receivers and that major website's, such as this one, will still endorse the sale of them. I have cancelled Directv after 8 years due to the lack of resolve on their part.