"Terrible downgrade"1.0 starson by buckeye09
Pros: large memory
Cons: can't buffer 2 channels, controls not good
Summary: When my HR10-250 died out of the blue I called to cancel DirecTV service. They talked me into "upgrading" to the HR20. Big mistake on my part. Paid them $125 to install a new dish and receiver. The dish is huge and had to be put in a terrible spot. The receiver is a significant downgrade to the HR10-250. The fast forward and rewind buffers are terrible. You cannot buffer 2 channels. The menus to setup recordings are terribly inefficient. The remote layout is one of the worst I have used. Not to mention the terrible customer service at DirecTV. I would pay another $125 to have my HR10-250 working instead of this junk.