"Unreliable at best."1.5 starson by TC_Greek
Pros: DTV HD Channel programming
Cons: Must be rebooted daily.
Summary: I also use a Tivo for DTV HR10-250 with an upgraded hard drive but I switched to the HR20 so I could receive the all the HD channels DTV currently offers. I won’t complain about the difference in the user interface as everyone knows that Tivo is king in this area. I’ve used the HR20 enough to become comfortable with it and will only mention my experiences with it. It’s also important to note my system was professionally installed.
> LAN connectivity that allows me to play music/pictures from my PC.
> New HD channels like TBS with the baseball playoffs.
> With the new larger dish it’s much less susceptible to rain fade. I have multiple receivers and several are still running off an old three LNB dish and when the rain comes those units will drop while the new HD units stay up.
> Video distortion on HD programming. Not the same as when you loose signal. Just part of the screen flashes. I don’t seem to notice it on standard def. This happens while watching any HD channel live or recorded. At least once every minute or two.
> System will freeze and become unresponsive for no reason. When this occurs I press remote buttons and front panel buttons to no avail. I’m forced to unplug the unit and it has to go through the 10 minute cycle to come back up. This happens at least once every day or two.
> I schedule recording and notice later that the recording icon is broken in the guide. You must stay on top of this DVR or you will miss shows. I took this for granted using Tivo HR10-250 because once you set up the to list or season pass it’s set in stone. The only thing that will stop it is the show starts at an unscheduled time due to late running sporting event or power outage.
> I’m trying to live with the con’s because I really want to have the additional HD channels. I’m going to contact DTV to see if they can help with the issue’s I’m having.
> I would love to have a new version of the HR10-250 that would have the ability to decode the new HD channels. Along with the TIVO UI and reliability it would be a world beater.
> I may consider scrapping it all. Paying the early disconnect penalty and going with the Series 3 TIVO and Cable TV once the local cable company has better HD programming.