"easy of use is unbelievable"5.0 starson by map500
Pros: Being able to record on two tvs and play back on two tvs is great. My wife and I can watch what we've recorded on two different tvs using just the one box. The ease of recording shows, pausing live tv is great.
Cons: None so far and we've had it for a few years now.
Summary: My parents and friends have DVRs from their cable companies and their hardware is stone age and clunky, not to mention the remote controls of other DVRs are so difficult compared to DISH DVR. We love it. It might not have all the bells and whistles of Tivo but the ease of setup (there is none) and it's already integrated with the satelite make it a breeze. It's not third party like Tivo so you aren't "on top" of anything its all seemless.