"DISH Network and the DVR 625"2.0 starson by pjdavis69
Pros: The DVR 625 works for two rooms
Cons: Not up to expectations
Summary: We have had the DISH Network DVR 625 tuner for about 4 months. We have found that the remote only works from a specific area of the second room. The remote is difficult to program out the unwanted channels. It has also lost the settings when the tuner is turned off, as DISH Network requires for updates.
Some time after the system was installed, I noticed we were not receiving the promotional rate for the first ten months. Customer service advised there was a window of 60 days to apply. We were not told nor could I find in writing that there was more whoops than paying the bill. Hopefully DISH Network is rethinking and I am submitting a refund request in writing.