"Tivo doesn't stand behind their product."0.5 starson by Working_Mom
Pros: Works well with Netflix when the network card works.
You can even record to the Hard drive, when they work.
You can hook up an extender, it can't be used for backing up. The tivo actual uses it as an extension not as a backup
Cons: You can't select shows to record while watching a show along with not being able to record the volume of two shows at the same time. The programming is more complex than other DVR. Support has limited hours if you need to get extended help.
Summary: Do not purchase the extended warranty. I purchased a 3 year extended warranty and my tivo broke after 8 months. We put up with the initial Tivo even though it would not record voice on both turners at the same time like advertised, but when the network card went out, we thought we would get it serviced. The network card went bad, so they sent me another unit, which had a hard drive failure within one day. I got a second exchange and was told my extended warranty would not cover the replacement unit and is void after the 1st exchange.