"DO NOT BUY - get your cable companies DVR instead"0.5 starson by crokie79
Pros: box looks nice
Cons: freezes, horrible customer service, minimal warranty
Summary: Our first Tivo started to freeze after about a year. Spent $400 when this series came out 6 months ago and now this new tivo is freezing. We have to restart the tivo every day. When it freezes at night it does not record the shows it was supposed to. What a pain! Called Tivo support and had a horrible experience. Was told i would need to pay to get a replacement for their product screwing up (for the second time!). Person i spoke with was rude. Do not waste your money on Tivo. Go with your cable companies DVR box, they will replace it for you, and not charge you for a replacement!