"A great product that keeps getting better"4.0 starson by nateb
Pros: Easy to use, streams music from my computer, 30-second skip
Cons: Not enough record options, newer software updates have slowed the system down
Summary: Since I got my Tivo, I hardly ever watch live TV.
Recording shows is easy, and with a broadband connection, programming can be done from anywhere with web access. I'd like a few more options though, such as being able to start recording late, not just finish late.
Watching sporting events is more fun now with pause, replay and frame-by-frame features.
In addition to television features, it's nice to be able to play the music collection stored on my computer. I'd like to see Tivo play iTunes Music Store files, however.
I can't speak to product support, since I've had nothing to contact them about. Any questions I've had are easily answered by browsing the Tivo website.
The only feature that doesn't work well is Tivo-to-go, which allows you to move shows to a computer for viewing elsewhere. The system update for this feature made the interface very sluggish, and copying to a computer takes a prohibitively long time.
Overall, this is probably my favorite piece of electronics in the house.