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We were impressed with X1's caffeinated performance, but the program has a few shortcomings. Its interface is sometimes difficult to navigate. For instance, some search fields are hidden by the file viewer, which must be resized to search by file size, date, path, and so on. And at $99, X1 is too expensive for a search utility, particularly when worthy competitors, including HotBot, Desktop, and Lookout, are free.
Support for X1 Search on the X1 site includes technical-support e-mail, an extensive FAQ, and user forums--the most of any of the desktop search tools we evaluated.
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