TV with DVR & Internet: $89.90/mo
- Average user rating: 2.0 stars out of 13 reviews Back to product review
- My rating: 0 stars
Full user review
-
1.0 stars
"HP xb2000 Base Speakers don?t work after 8 months due to poor Laptop/Base connecting port design"
Pros: Very good built-in speakers, space for an additional hard drive
Cons: Terrible design on the cable connector in order to dock your notebook
Summary: We purchased the HP Pavilion dv8000 notebook computer in 4/06 via a custom order at Office Depot.
In 6/06 Purchased the XB2000 Notebook Expansion Base at Best Buy. The expansion base speakers worked until 2/07. All the other functions of the xb2000 base work, but needed the expansion base speakers to hear the sound of old VHS family movies to convert to DVDs. Due to personal and business schedules, the 1 year manufacturers? warranty expired on both the notebook computer and the expansion base.
Therefore, just purchased a second XB2000 Notebook Expansion Base via an Ebay seller in 11/07 to be able to use the built-in Harman Kardon speakers. The speakers work on the expansion base adapter when I apply pressure on the cable connector against the notebook computer?s expansion base connecting port. When I release the pressure, the speakers don't work.
So it seems that there is a manufacturer's defect in the HP Pavilion dv8000 Notebook Computer?s port connector to the expansion base or in the XB2000 Notebook Expansion Base notebook connecting adapter.
I am very disappointed with HP. I have been a long time customer, purchasing and recommending computers, printers and calculators to family, friends and at the bank, which is a free goodwill for HP. We also have personally purchased the following custom orders via HP.com and Best Buy store: 1 HP Pavilion zt3000 notebook and docking station; 1 Compaq Presario x1000 and docking station; Compaq Presario 1700 and docking station. The designs of these docking stations (without speakers) are fixed and securely attach to the notebook computers, without any problems.
I am posting this review here, but I will also post this as a complaint with HP and via Financial Reporting sites. Since HP is a public company, I am sure that investors would like to read about customers? products complaints to see why HP stock price trades lower as a result of lower sales and earnings.
