"Complete waste of money"0.5 starson by mwalker87015
Pros: Software package is useful. Easy PnP installation.
Cons: ZERO support available from HP, despite the manufacturing and marketing - not even a driver available! LightScribe feature does not work on either DVD or CD media.
Summary: This is a completely unreliable drive and a total waste of money. With a $130 sale price, I thought I was getting a good deal on a CD/DVD/Blu-Ray burner with LightScribe technology. Regretfully, this was far from the case. IF you have the time and patience to search, you can find the user manual on the HP website. However, do not waste your time trying to locate drivers or firmware updates. They do not exist. HP used to have a good reputation, and I used to be a loyal customer. Due to multiple negative (and costly) experiences with HP products and "customer service," they have successfully ruined their reputation with me.