"Don't expect any support from Sony on this one!"1.0 starson by nategarrett
Pros: Cool looking screen, burns dual layer and functions great when connected to a PC
Cons: Too much to list in this section! See Opinion
Summary: I purchased this product just over a year ago and have it connected directly to my pc. Just the other day I tried to connect it to my VHS for the first time. Wouldn’t you know that it would NOT recognize the RCA jack connection. I tried a few other devices such as a DVD, Camcorder…etc, and still NOTHING. So I call customer support and after being directed here and there I finally got to a live person who could “help”. After giving her all my information including email, phone, home address, she very kindly told me that it would cost me $19 for her assistance!!! I’ve already paid over $250 for a device that now only works with 50% of its capability and I need to PAY YOU MORE MONEY to help me with your defective product! All I can say is “WOW”! What a load of CR*P!!