- Average user rating: 2.5 stars out of 4 reviews Back to product review
- My rating: 0 stars
Full user review
-
1 out of 3 people found this review helpful
0.5 stars
"This company sucks in its entirety"
Pros: Knowing not to ever do business with them
Cons: That I can't give this company the ZERO they deserve!
Summary: To begin: The fact that this company is still doing business is a bane upon society.
Now, moving on to my complete, %100 unbiased opinion.
This company refused boasts a 14-day return policy on its products. I contacted them within days of my purchase and they REFUSED to take the return. Initially they stalled, saying "we'll get back to you soon, we're really busy right now"; then they flat out stopped responding to email. I ended up filing a complaint with the Better Business Bureau (BBB), but there's little they can do because the company is based in Japan.
Plus -and believe it or not, this opinion is unbiased- their products suck. It's nowhere near as good as the Oppo Upscaling player (which is why I wanted to return it in the first place).
If you see the name 'Helios' or 'NeuNeo' on a product...RUN!!! And if you already have one of these products in your home...BURN IT before it harms your family. No, seriously, DESTROY this product.
And that, folks, is my complete, %100, unbiased opinion.
